Transport Touristique Tropical - Marrakech

Hicham Echchaddady

Je suis extrêmement satisfait. Leur équipe était professionnelle, ponctuelle et courtoise. Les véhicules étaient propres et confortables, ce qui a rendu mes déplacements agréables. Je recommande vivement Tropical Transport à tous ceux qui recherchent un service de transport fiable à Marrakech.

mrn abn

Nul

Nagi El kahout

Booked with Awesome Tours Morocco for a guided tour to Ourika with an air vented van.
With a visit to the Berber house.

Everything amazing till the time to pick us up arrived, it was agreed to be ready by 09:00 they picked us up 09:40 in a filthy van, we said okay not an issue let’s see where we going.
After 10 minutes they stopped and swapped us to a different van which was in a good shape but it was only 4 of us, then driver said we need to stop to pick up the guide and we aired 20min.
But instead of the guide he transferred us to another van with more people and no guide, at this point we felt it was all a joke, the van was nowhere near what they said, the driver was constantly on the phone trying to make sure he fill the van prior we travel that was his main concern, after 2 stops of 20 minutes each we finally started to drive to Ourika at 11:00.
By chatting to the other passengers I found out some of them booked with their hotels reception directly, some of them booked through Tropical group, and some with various other agencies.

Which made even more sense whenever you go you will end up together, once we arrived at the house they explained how they process the Argan oil and all the essences, which was the best part of the trip.
Then we moved toward the waterfalls but prior that they stopped at Fatima restaurant for a lunch break, once you enter you will see the locals get a different food/prices/menu

They told us to go down by the river and you could see more and more people were arriving and they were trying to get rid of you as fast as they can to refill the table.

The menu is set for 120Dh overpriced food and a joke, the driver was angry with a family who didn’t want to eat there and they went somewhere else.

After eating an overpriced tasteless with only chicken options food, the Driver told us we have 2 hours to go to the waterfall, I enquired about the guide he said it’s extra £3 per person, I asked him it was included in the trip he said no and that’s what we offer.

Anyway we started walking toward the waterfalls with the rest of the group, he told us to come back at 16:30.

While we walking loooots of people came and offered to saw us where to go for £2-3 per person, which at this point you can start understanding that’s everybody is playing the game.

We opted out to go by ourselves but they were persistent.

We managed to climb slowly toward the waterfall but by the time we reached it, it was already 15:30 so we had 1 hour to go back.

We went back on time but some of the group didn’t show up on time they came 17:15 and some 17:30 driver didn’t have their phone numbers and couldn’t do anything, the only thing he did is shouting to the foreigners, while we had 2 native old ladies delaying as well never said a word, anything they asked him to do he would do, stop for a we stop for a camel stop for buying.

Its my fault for booking with an agency and trying to support the locals, while I could easily go with an online agency and keep myself out of all that headache, won’t happen again, and the only reason I’ve typed all my experience in detail is to make people aware and don’t fall for it, stay safe!

Trijntje

Via onze Riad werd een dagtrip geboekt voor ons. De chauffeur sprak geen Engels, dus konden we niet goed met hem communiceren. We waren de enigen bij deze tour. We hadden een flink bedrag moeten betalen en op de plaats van bestemming bleek er nog meer bij betaald te moeten worden! De gids beweerde dat we hem moesten betalen. Achteraf was dat niet waar, maar we hadden hem wel betaald. Vervolgens beweerde hij dat we hem niks hadden gegeven. Uiteindelijk was het belachelijk duur, alles was vaag en onduidelijk, en we hebben weinig gezien. Het busje had geen airco enz. Een echte flop. De chauffeur leek wel aardig trouwens.

Abdeljalil Abdelmouli

Jiw

Sarah Lahiane

El Mehdi Ismaili Alaoui