Cole Harbour Place - Dartmouth, Nova Scotia

Kay Balln

Here is an honest 1 star review for all to see.. this is the customer service I get after registering my son for summer camp at Cole Harbour Place. The camp was not for him and I requested a refund as per their policy. I have yet to get my money refunded and I've been in there 3 times already in the last week alone.
Very unprofessional and not a good environment to leave your kids. Try it and ask your kids how the day went.. but when you ask for your money back expect a long wait. Abbey is supposed to be in a position of power and I don't see how she is competent in her duties at that facility. The counter staff laughed in agreement as well. They did their job and I did mine.. for some reason she asked me my availability and then 2 minutes later I can't get it? Ridiculous

Enjoy the photos of our emailed conversations. Cole harbour Rec center is way better for the kids and parents a like. If you see my review please skip this place.

Edit done August 28, 2024:
I just got my cheque today. 4 weeks after I asked for my money back. While leaving the building I noticed a bunch of unattended chemicals left by the public stairs. These chemicals are for industrial flooring and surfaces of concrete. They are just sitting by the stairs for kids or anyone to play with. Not a good spot to leave your kids in this building and clearly not a good place to spend money.

Peter Vaughan

It is a great place for weekend activities such as hockey, ringette, the libary, and random events such as cat shows and job fairs. I usually come during the weekend and avoid the weekdays.

During the week, it can be super busy with the local school students. I never had a problem with the local youth despite some of the other reviews.

It would be nice if there were more bus routes around, though.

Melissa Sivret

I took the kids to the pool this afternoon. I was pleased with the different options based on age group. There were two pools for kids with warm water, bigger pool for older kids and adults with lane swimming, a dive board and a big slide, and a hot tub. It was quite busy and all of the kids were having fun and screaming, so not the best for people who get overstimulated, but I heard that it's not always that busy.

Stephanie Raina Norman

Lovely staff and fun facility. Large pool. Excellent children's pool. Awesome spot for a birthday. Many community events

Tristan Roddick

Excellent playground. Totally enclosed, with a couple nice tables and benches, means you can let your kid run wild while you relax. Looks new, and well maintained, so it's a strong choice. Would be a little different if there were people around, but it was alone when we went.

Gagandeep Singh

Worst customer service, they don’t even know how to talk to customer. Their Walmart dress says “Happy to help” but they look like they absolutely hate their job. Just worst

Mandy Mac Neill

Many services offered in one building. PT Health, public library, skating rink, public pool, gym, community room is often used for local events such as craft sales and flea markets.

Hailey W

Can get cold in there, bring extra clothes or a blanket if you’re watching a game! 🙂