McMaster Accommodations - Hamilton, Ontario

Sana Q.

I recently had the pleasure of dealing with owner of McMaster Accommodations, and his exceptional service truly deserves commendation. In a last-minute booking for my visually impaired client, he not only efficiently arranged everything but also went the extra mile by guiding him to the room, providing a thorough orientation, and even walking him to the hospital the next day. His kindness and dedication, combined with the pristine condition of the unit, made my client's stay truly exceptional. I wholeheartedly recommend McMaster Accommodations for anyone seeking not just accommodation, but a genuine commitment to outstanding customer service.

Chelsea B.

I recently had a long term stay at McMaster accomadations right before moving into my new apartment, and the owner, Walter, was an absolute godsend! He was very kind and helped accommodate me and the time I needed while I dealt with the stress of moving into my apartment, ensuring I felt very welcomed and comfortable! I have used quite a few BNB's while travelling through the years from the GTA, and he is by far one of the nicest and most responsive hosts I've had the pleasure of meeting! Aside from that, you can't beat the location! Whether ur travels are for work or simply leisure, your walking distance to lots of restaurants, fast food, grocery, shopping and minutes away from McMaster Uni (perfect if your a student or teacher!) Also super close to the heart of Dundas...great for shopping while also enjoying the beautiful scenery if your travelling! The people were very friendly and kind, even the cleaning staff made an effort to make me feel welcome and at home. With a price that is hard to beat for the location and quality, McMaster accomadations is definately the perfect spot to stay for anyone looking for a relaxed, clean and pleasant long or short term stay! Thank you again to Walter and his staff for having me! Cheers 🥂

Jeff T.

You could literally die in the giant sinkhole here if you take 1 step off the porch that does not have a railing! It is amazing this place has not been shut down with how dangerous it is. I was mortified at the giant size of the 20 foot drop abyss with the only protection one has are 2 tiny pilons (marker cones) & a piece of sun bleached caution tape that blows in the wind.||What makes the stay here even worse is the fact that the owner is never present & barely reachable by phone to handle all the problems that this horrific place has in store for unsuspecting guests. ||This place has the worst water pressure with the toilet always clogged, filthy never washed bedding, no A/C in the summer with rooms reaching over 95° & above, a giant death trap sinkhole in the front/side of the house & constant scheduling conflicts that overlap with other guests resulting in 1 room getting double booked with no one to rectify the issue day or night! ||This horror movie stay should not be allowed to have even 1 star out of 5 it is that bad. This place should be shut down for good! ||Stay at your own risk!

Jeff T.

Filthy bedding-found pubic hair, crumbs, stains & stones on sheets! Absolutely disgusting.
My wife was bitten(see photos) in 2 places by a strange insect or bed bugs that resulted in very swollen, itchy, painful sores that oozed blood & clear fluid for weeks. She needed medical care, antibiotics & Prednisone.
Death trap just millimeters from walkway(see photos).
Toilet clogged. Uncomfortable beds w/1 flattened pillow.
No A/C in summer w/zero breeze even with open windows & fan, reaching temperatures upwards of 90°C+.
Reserved & paid for a room late one night, only to be turned away in the pouring rain & told someone else booked our room after we did. They sure took our money though, which was finally refunded after almost a week of waiting on it.
As if all this wasn't bad enough, we had to wait 4 hours in the sweltering living room for a supervisor to arrive & search for our booking & our room #/key.
The owner is never present, completely hands off. Could barely reach him on the phone to discuss every problem this place had.
The only redeeming feature of this fly by night hole in the wall is a decent location of Hamilton.

I highly recommend taking this authentic review seriously so no one else has to live through this nightmare that was supposed to be a comfortable & enjoyable stay.
I would give zero stars⭐if it was possible.

*PLEASE NOTE: I JUST SAW THE RESPONSE TO MY REVIEW FROM WHATEVER MANAGEMENT WORKS HERE & I FEEL IT IS MY JOB TO MENTION THAT WHAT WAS WRITTEN ABOUT CALLING POLICE TWICE IS A FABRICATED STORY THAT IS MADE UP. REALITY IS AFTER PAYING FOR ALMOST A WEEK WE WERE WOKEN UP TO POLICE KNOCKING ON OUR DOOR ONE MORNING & REASON GIVEN WAS THAT OUR ROOM WAS DOUBLE BOOKED & WE HAD TO LEAVE WITH NO REASON GIVEN IS EVEN THOUGH WERE PAYED UP FOR NEXT 5 DAYS THERE WERE NO ROOMS AVAILABLE. When questioned about how this could happen there was absolutely no reason given & no management or representative present or reachable by phone or email. There were only the police there to tell us there was nothing we could do & had to leave. Despite proving our paid booking to police they informed us we had no rights to stay & had to leave immediately.
We had to wait 7 days for our $450 to be refunded.
McMaster Accommodations offered no compensation for the egregious & unprofessional error that left us on the street, out of all our money, unable to afford even a single night's stay anywhere until our money was refunded!
We were left on the street & in no way were we accessing the facility/property.

Paula

Positive: Great location (very near university/hospital, Starbucks, major grocery store and restaurant and fast-food chains), owner Walter was very accommodating and polite, I stayed as a long term guest and had no major issues with anything. Some rooms are small but still have a bed, closet, desk and chair with both a kitchen and bathroom upstairs and downstairs.. Negative: Common area facilities could have been a little cleaner (e.g. shower and bathroom areas) other than that the property was good.

Michael

Amazing host. Close to transit. Highly recommended

Andria H.

Stayed here just over a week while doing some work nearby. House is very tidy and well-kept, Landlord was super nice and does a great job keeping things clean and stocked up. Great location for McMaster students with lots of late night food and little pubs nearby too! Would recommend to students or anyone needing clean quiet accommodations in the area.

Jen G.

Walter is very helpful. A good quiet spot.