Hotel Hamilton - Hamilton, Ontario

Hailey E.

Front desk lady was extremely unprofessional. Place was outdated and filthy. Mattresses are uncomfortable.

Iqueen D.

The pla e was okay....service horrible. The front desk receptionist made me feel horrible for asking about parking. She was rude and not pleasant at all. I would never come back. And would not suggest this place to any friend or foe.

Lisa L.

We enjoyed our stay here. You can't hear the price. The owner was a very nice person and really made us feel welcome here. It's nothing to fancy, but we just needed a room for the night. The bed was very comfortable and we would definitely stay again just to explore the area more.

Richard

What a very plain room with very low quality mattress. Not a single room decor and all the walls were plain. Not a single picture frame anywhere! The hard wood floor in my room was sticky! The bed sheets had dark stains as so did the comforter. Some of the towels also had stains that looked like dirty hards touched. They had a mini fridge in the room but not even a 50 cent bottle of water provided! The toilet had pee stains around it and the shower had mold on the tile grouting!

Overpriced for a low quality room. Never again!

Kat B.

November 2019. This was the most disgusting place I have ever seen. Do not stay there unless your desperate, even then if you own a car, sleep there instead. There were 3 mattresses piled on top of each other for a bed (not even same sizes), and 3 or 4 leaning against wall in hallway. Yes, they have BED BUGS. There was no mirror or towel rack in bathroom. The tub was a dirty with rust around holes. The walls had huge dripping stains. The fridge and microwave were both dirty and did not work well. New white towels brought up to the room had big black stains on them. One day I heard yelling in the hall, I heard a man kicking out some people who were in a room sleeping, who were not paying customers. Would not recommend this place to anyone, ever.
UPDATE: 2021. They have changed their name to Haven Inn and spruced up the outside of property. The bedbugs and inside of property remains the same. If you are lucky enough not to see or get bedbugs, don't chance a second visit.

Oliver J.

I stayed here we never actually slept but got basic room he wants 100 deposit cash I didnt see any bed bugs nor fid we get bites except I did get a bite from an earwig on top cover I never sleep with the tops bed spread always take it off. We were not disrupted will always be a good memory for me cause this was the first place my fiance who just passed away was our first fate. Always a great memory for me.

Merlin S.

Initially, it was a great lil hotel for the price & location however we had to leave in the middle of the night due to discovering 2 live bedbugs crawling on our bed. We didn't want to stay any longer in this establishment. A night staff person was informed and responded to our call immediately; we provided the actual proof on what was discovered. 1 of the 2 paid nights was refunded (we asked for a one night refund only). The responding staff person advised us management was informed of this situation. We will not stay here again and always do a proper & thorough "bedbug" check at future establishments.

Rick S.

Never made it to the Hotel due to function being cancelled due to COVID! Because it was only the day before that we found out members of our family tested POSITIVE they would not refund my payment. I booked through EXPEDIA and my representative from there called the hotel directly to have my pmt refunded but the hotel said NO because it was less then 48 hrs before. I was not offered simply to rebook at another date either! During these times of COVID you'd think the hotel would have some compassion when family gets sick. I will NEVER book there again and I'm telling everyone I know not to book there either. Moe Stieler