Durham Travel - Courtice, Ontario

Anita S.

Back from a fantastic trip to Catalonia Royal Tulum about a week ago and still processing this amazing family vacation! We are so thankful to Teresa for finding this incredible gem of a resort for us. Teresa helped in so many ways - sending a selection of resorts that would be enjoyable for the whole family, providing helpful information regarding excursions and insurance, as well as quickly finding other flight options to better suit our needs. (FYI - LOVED flying out of the Hamilton Airport!) Teresa was quickly responsive to our many questions. I highly recommend booking with her!

Beata A.

We booked an incredible trip to Punta Cana with Teresa, and the entire experience was absolutely seamless! From the very beginning, Teresa went above and beyond to ensure every detail was taken care of, making the booking process stress-free and enjoyable. Her customer service was exceptional—always responsive, knowledgeable, and genuinely invested in making our trip perfect. She stayed on top of everything from start to finish, keeping us informed and reassured every step of the way. We couldn’t have asked for a better travel advisor and highly recommend Teresa to anyone looking for a smooth and hassle-free vacation planning experience!

Lisa C.

I would highly recommend Teresa at Durham Travel! I have booked multiple trips (all inclusive resorts, cruises, African safari) with Teresa and each experience from start to finish has been wonderful. Teresa is very detailed oriented and she responds quickly to any text or phone message. She listens to what you want and she delivers. Teresa thoroughly researched each destination and let me know what special documents/forms I would need to complete (ie. Venice tourist tax exemption).

Joyce G.

Neil helped us book a flight and a river cruise to Switzerland. After our flight was cancelled to Switzerland, we didn't know if we would make it in time to the cruise. When I called Neil the next morning, he dropped everything and got on it right away. By noon he had us booked on another flight to Munich that evening with a stopover there and then on to Switzerland. We made it to the cruise just in time. We are so grateful for his help. Without it we would have never made it. Thanks again Neil.

Lynn L.

Teresa was amazing! She supplied the four of us in our travel group excellent customer service from picking our location, to sending us leather suitcase tags with our initials on them to reminding us prior to the 24 hour mark to check in to our flights and select our seats for both arrival and departure as well as sending us an email during our vacation just to check in and make sure we were happy! I appreciated these special touches immensely. We loved Sandals Barbados! The resort was beautiful, the beach was breathtaking and the people that worked at the resort were incredible! The food was divine! My favourite restaurant on site was the Indian restaurant. I will definitely return to this resort and all future vacations I will definitely have Teresa arrange for us. I miss the double stand alone bathtub on our balcony at night listening to the crickets and the frogs serenade us while we sipped our wine. Oh the lovely sounds of Barbados! Thank you Teresa for booking our travel and playing such a vital role in our journey! Your customer service surpassed my expectations!

Monica A. R. D.

Thanks to Neil for arranging terrific hotels that were walkable to transportation and also to visit popular tourist sites. A month in Europe with no hiccups with rail or flights and easy check in to all our hotels. Trip of a lifetime for us!

Daniel L.

Durham travel was very helpful in completing our travel plans. As in the past their knowledge and hekpfulness made our trip a happy and successful one. Neil shared his knowledge and skills in making sure we arrived and travelled successfully to each location. He followed up and made sure we had everything we needed. Thank you Durham Travel for another wonderful vacation.

Miss C.

I have been using Durham Travel for almost two decades. We have always had a fantastic experience. Still having a store-front desk space with multiple agents means you can pop in anytime and ask away.

They always have answers for questions and lots of information for whatever destination you are looking to travel to.

Different agents have different expertise and they all come together to find the best trip for you!

You can always call and double check info if needed. They are always welcoming to phone calls!

We recently traveled to Cuba, there is lots of things happening with shortages. John made sure to call after our trip to find out exactly how everything was. ( Fantastic by the way, Iberostar Playa Pilar)

They also always call after a trip to find out how it was, they use that info to help the next guest with their trip! Especially with resort life being very up and down, they like to know the true experience so they can share that with their other clients.

100% recommend! 40 trips later as a family and we will will always book here!!