Algonquin Travel & Cruise Center TravelPlus - Ottawa, Ontario

Karima Keb

On a utilisé les services de Algonquin Travel, et on est très ravis. Claude était très serviable et professionnel. Il nous a procuré toute l'information dont on a besoin et a toujours était disponible. Je recommande leurs services.

Paule Balanaser

10 - 12 years ago I used Algonquin travel for a trip to Panama & the following year to St. Lucia. Both were well done & professional.
I would commend the agent but have forgotten their name.

As a result, this year 2024, when my family required a flight to Singapore in late March & an inclusive vacay to Dominican Republic in early April we visited this travel agency again.

Although the agent was extremely rude, condescending, abrupt, impatient & made many errors, we did finalize tickets because our time was limited. We have a very ill family member that needed our attention more than finding a professional agent.
We will not use Algonquin travel again.

Jonathan Raymond Racicot

Had Jodi book a trip for us in punta cana, gave her minimal info and very little before the preferred departure date, but she was able to make it an experience my friend and I will never forget. If you are in your early 20’s and looking to travel. This is the place for you .

Pat Cobban

Tanya was great! She made it a seamless trip and will recommend booking with her.
Excellent trip to Jamaica over the Christmas holidays.

fay saga

I have used this agency twice. Elaine sounded very abrupt and short tempered when trying to get information. I went to the washroom at the airport to wash my hands and people were using the toilet and when she heard a toilet flushing she accused me of using the toilet while on phone with her. She did not ask me if I was using the washroom before making the accusations.
The second time I used it was during COVID-19 in 2022, she was all tense and anxious when giving information required for travel.
I wanted to buy a ticket for the end of this month and she sounded very angry on the phone complaining of paper work and refused to find a flight that would accept 2 checked in baggage. When I told her I have never paid for 2 pieces of luggage while traveling she raised her voice at me. I went online and searched for air tickets and got a $400 less than hers with 2 pieces checked, a carry on and personal luggage free.
Not sure if this is the right job for her.

Ermelinda Mancini

We booked several trips through Algonquin Travel. We dealt with Elaine Simpson each time. Due to COVID, our trips were rescheduled and then cancelled completely due to health reasons. She handled our requests efficiently and professionally. A lot of effort went into the complicated scenarios she had to deal with at the same time that she was juggling numerous other travelers and their trip requirements.
We can’t thank her enough for her diligence and understanding. Algonquin Travel is lucky to have her on their team. Thanks so much Elaine. You’re a gem. ?

Maryanne Sprague

We stumbled across Algonquin Travel and went to a Scenic Tour open house about 3 years ago. Elaine is our agent. She is amazing. Elaine is very thorough with giving us all the information required for an amazing trip. Finding best routes and fit for our needs. I would recommend anyone needing an agent, she is your gal!!!!

Sandra Jackson

Wonderful service! Staff is patient, knowledgable and friendly. A great travel office if you want a stress-free travel planning experience. In addition to my own experience, my in-laws book at least two elaborate vacations per year with this office, with great results every time.