CAA Thunder Bay - Thunder Bay, Ontario

CAA Thunder Bay: Unis pour mieux voyager et assurer

CAA Thunder Bay est une entreprise à la pointe du secteur des voyages et de l'assurance automobile, située à 585 Memorial Ave, Thunder Bay, ON P7B 3Z1, Canada. Depuis longtemps, ils se sont distingués par leur expertise et leur engagement envers les clients.

Spécialités : Agence de voyages, Compagnie d'assurance automobile, Agence d'assurance, Magasin de sacs et bagages, Prestataire spécialisé dans le tirage de photos de passeport.

CAA Thunder Bay propose une gamme complète de services pour répondre à toutes vos besoins de voyage et d'assurance. Qu'il s'agisse de trouver le meilleur forfait pour votre prochain voyage, de choisir l'assurance automobile la mieux adaptée à vos besoins ou de vous procurer les derniers accessoires de voyage, ils sont là pour vous aider.

En plus de leurs services en ligne, CAA Thunder Bay accueille également les clients dans un lieu de service sur place. L'accès en fauteuil roulant y est facilité, et un parking adapté est disponible. Les rendez-vous sont également possibles sur demande. Les paiements sont acceptés en espèces, cartes de crédit, cartes de débit et par mobile NFC.

CAA Thunder Bay a reçu un total de 121 avis sur Google My Business, avec une moyenne de 4.1/5. Cela démontre leur engagement envers la qualité et le service à la clientèle.

Vous pouvez les contacter au 807-345-1261 ou visiter leur site web caaneo.ca pour plus d'informations.

👍 Avis de CAA Thunder Bay

Rossana S.

1/5

I had the unfortunate dealing with this particular branch of CAA - I booked a virtual online appointment with Breanna Reilly who did not show up at the time of the appt. and did not at least, msg me she is going to be late until I emailed her questioning why she is not showing up for the appt. She called at 12:49 and the appt. was at 12:30 by that time I was already with another travel agency booking my flight. I asked for her manager who gave me more excuses and the dismal customer service. Save the headache and do not book with this CAA branch.

Tom

1/5

Paid for membership, called when a friend locked the keys in a rental, they left me stranded in Wawa for 6 hours. First they told me the guy will be there in 5 minutes, then every hour they would call me to tell me it will be another hour. Now I'm 6 hours in, I could have had a friend bring me a spare key from the rental place by now. Kick dirt CAA.

Michael D.

1/5

If you’re trying to contact them by phone, forget it. Phones are likely silenced as when you go in, you never hear a phone ring. When you ask why they don’t pick up, they tell you to leave a message and they’ll get back to you, maybe, eventually. Changing policy details require a personal visit, great if you don’t live out of town. No longer help with trip planning, no longer supply maps but if you want an overpriced hat….
One star because most of the staff are friendly and the parking lot is accessible, other than that, use Canadian Tire Roadside Assistance.

Kasun S.

5/5

Best place for taking photos for passport in town. You can take physical as well as digital photos (in a usb drive). Prices are decent and staff is super friendly. Also photos are very clear and beautiful. Thank you!

Rajat K.

1/5

The CAA in Thunder Bay, ON has the most rude and incompetent drivers.
They should close their office in Thunder Bay and let genuine people do the towing job.

Aundrea R.

5/5

I rarely have to wait to be helped. I need to get an international driving permit. The photos were free (because I'm a CAA member) and taken right there. The permit was issued quickly. Now I am ready to drive around the world!!!

Daniel V.

1/5

Some of the worst customer experience. Expect to wait 3 weeks to make simple changes to your policy. As well as spending hours on hold, until you eventually get tired of waiting to speak with someone and hang-up

Kelsey S.

5/5

Patrick S helped me today and he was AMAZING! Very kind and quick. He provided some helpful tips to ensure I was back on the road safely. Thank you so much Patrick! CAA has always been there to help me out and I can't thank everyone enough!