CAA Atlantic - Halifax - Halifax, Nova Scotia

Emily M.

I'm not satisfied as a CAA customer. They allowed a tow operator to leave me stranded even though I showed my membership to the tow truck operator. I filed a complaint and CAA is not doing anything regarding being left behind. They tried to blame me saying I wasn't using the right card when I used the one that was provided to me by CAA. There not penalizing the company and calling this an "education opportunity"

I was also was mislead, and stolen from by this organization. I called in July to state I moved to Atlantic Canada. I got emails confirming I'm an Atlantic member. When I needed service, they inform me I'm not eligible because they never transfered it to Nova Scotia. I'm still an Ontario member until June 2025.

There not interested in providing customer service, but fine with taking my money for services I don't "qualify" for.

Paul C.

I dealt with the tow truck driver Neilson today. It was an absolute pleasure. That man needs a raise asap.

He showed up on time. Kept me informed. His positive outlook has upper management written all over it.

If I could give six stars I would.

Mohammed A.

I called this location couple of times and got the best services ever specially the last one on December 17 2024 around 6 pm Tow track came to take my car to the Toyota dealer. Ruel is very professional he did beyond and above!!!
Much appreciated for the whole team!

Stephanie

Our car broke down at night in a the middle of a public parking garage where most tow trucks can't go. CAA sent someone out within in an hour. Neilson let us go home while he and his partner tool care of getting the car out of the garage and to a mechanic. I'm going to be a CAA member for life! We might have been sleeping in our car if it wasn't for them.

Troy R.

There are angels in this world! I had to coordinate a car recall for my 86 year old Mom. Had 2 fantastic ladies who helped ensure that the pick up was smooth. Nicole and another lady (sorry did not get her name) to help with her account were over the top and made sure my Mom was in good hands. Mike the tow truck driver was ever better and ensured that my Mom would not be scammed by the dealership. I manage a Call Center and know how tough customer service is! If the rating was out of 10 stars your team would have got an 11! I was coordinating this from Ontario and it just reinforces how fantastic Maritime people are! Thanks Again Troy

Kelly C. M.

Do not go here for passport photos. When I brought my photos to Service Canada they were refused because of poor quality. I was informed by the Service Canada Agent that they have had issues with this place. Wish I had known that before I wasted my time at Service Canada. Now I have to get new photos taken somewhere else and book another Service Canada appointment. I would give zero stars if I could.

Raghav S.

Super helpful and supportive staff! Had to get my international driving permit done. The staff who helped me ensured that the whole process was quick and efficient. Thank you so much!!
And CAA has been super helpful and quick to help me with jump starting my car a couple of times!
I’m truly grateful for your help and service! 😊

Terry L.

Had to use roadside service to get out of the ditch on one day.

The next day, staff, along with Nideen, went out of their way to help me in getting the sunwing app.

Thank you for such support,