SkiBig3 Adventure Hub - Banff, Alberta

Nathalie B.

J'ai utilisé leur navette pour aller à Sunshine Village en janvier 2022 et en revenir.

Comme nous avons été les dernières à embarquer à l'aller, le casier pour mettre les skis était déjà plein. J'ai réussi à mettre mes skis entre deux autres paires mais nous avons dû mettre la planche par-dessus toutes les paires de ski, ce qui a eu pour effet de l'égratigner passablement. Nous avons vu que certains autobus avaient des casiers en bois individuels, mais ce ne fut pas le cas pour le nôtre. Très dommage! Ça aurait protégé notre équipement davantage.

Au retour, l'autobus que nous voulions prendre s'est rempli avec les gens dans la file juste devant nous. Il a donc fallu attendre le bus suivant qui est arrivé 20 minutes plus tard que l'heure initialement prévue. Attendre tout ce temps à -25°C alors que nos vêtements étaient humides ne fut pas la plus agréable expérience.

Cependant, les conducteurs sont prudents, les points d'embarquement sont très bien identifiés, la température à bord est confortable et les autobus le sont aussi.

Judith G.

Lorsque je suis entrée dans la boutique, j'avais omis mon masque. La fille derrière le comptoir qui n'était pas très sympathique, n'a jamais voulu m'offrir un masque. J'ai dû en acheter un dans la boutique. Par contre, le jeune homme qui nous à servi pour une location de skis était vraiment un gentleman et professionnels.

Tom E.

We rented two paddle boards from SkiBig3 for a day. The staff were super helpful, and were able to accommodate us despite making our reservation for the next day by mistake. Equipment was great, clearly explained, and we had a brilliant time out on Two Jack Lake!

Jonathan R.

Hired ski equipment for my family of 5, a 7 day ski pass and instructor for 6 days.

Equipment- no issues here, well worn but as 4 out of 5 of us were beginners it made no difference. Staff doing initial fitting were lovely and helpful particularly with the 3 young children.

Instructor - we had the pleasure of Noah for 6 days as our instructor. He is the reason this is a 5 star review. So patient and kind with all and really made learning to ski an amazing experience for the children. He's a star and a great instructor

Shay B.

We rented four e-bikes today to ride on several trails outside of Banff. Evan at Outdoor Hub guided us in terms of trails and bicycles. He was outstanding and left us feeling assured that we were going to be cycling on well paved, safe paths. The e-bikes were of good quality and served us well on our 27 Km ride! We highly recommend this establishment and be sure to ask for Evan!

Cathy C.

We have rented ebikes and an inflatable kayak from SkiBig3. The equipment is great, staff are friendly and once you have your gear you are minutes from a number of exciting adventures: Two Jack Lake, Johnson Lake, biking the 1A, biking the Lake Minnewanka Loop... enjoy our beautiful province!

Oleh M.

So I paid 70$ for 4 hours of ride . This bike (in the photo) was in bad maintenance condition , the brakes were very loud , and there was a creaking sound in the front wheel , also as in the bottom bracket . When you push hard going up a hill, the pedal can quickly roll forward and you can lose control of the bike. If you are still going to take an e-bike from here , it is better to double-check its condition outside with a small ride. Not a reasonable price for this quality at all.

Hannah

Used to be a reasonable company.

However with policy changes, increasing prices once you have agreed them months prior, ticket changes, rentals which are not upgraded regularly enough and poor staff.

You have been warned. Book independently, better prices elsewhere and service.