Anytime Fitness Old Strathcona - Edmonton, Alberta

Myles L.

Closed w/o any notice, haven't given any updates about reopening in over a month. As others pointed out, they are weirdly adversarial in email, and have recently stopped answering my emails requesting a refund (they charged me the day the gym closed). The closure of a gym is not a one-day process, there are people involved in the process, on both ends, who are responsible for ensuring a smooth transition between ownership. They are handling dozens of paying customers accounts ad-hoc style. I don't know how some of the half-wits in the recent reviews can justify this complete mismanagement. Why has no update been give? Why are the managers ignoring my request for a refund? Where is the accountability?

They claim the gym will reopen "soon." How soon? Asking for a somewhat concrete date is absolutely reasonable given how much they've already jerked customers around LOL

Sir

Never had a problem with this gym. Seems a bunch of current members don't understand a transition of ownership can be long process. Depending on the situation with the previous owners and what they had for records, transferring assets etc. This isn't like buying a home from another owner.

Kiel F. (.

As a gym, it's spacious, well-lit, and fairly well-equipped. As a business, it's an unqualified disaster rife with conflicts between owners. Shut down practically without notice weeks ago with no more than the odd contradictory email and bizarrely adversarial messaging. If they reopen, I'd avoid them.

Yeg G. R.

This is the nicest Anytime Fitness I've seen so far. They really make use of the space they have by prioritizing multi-function equipment, like a rig and quite a few free weights. They also have quite a large "turf" section.
While the setup is solid, some of the equipment could be upgraded. You can tell they have low-grade bars, and the knurling is very worn on many of them. In addition, their limited individual washrooms/changerooms had people waiting to use them.
To end on a high note, when I came in here for a trial, the staff were super friendly, didn't ask a ton of questions, and weren't pushy at all. I'm sure they've had quite a few trials with it being January, but I'll take the non-pushyness as a win.

김원준

I've had a disgusting experience here.
So far, I've signed up a total of three friends for this gym.

I'm leaving a picture of myself because I'm afraid you won't read my writing. Remember me?

I worked out with two friends two days ago.
They were beginners who didn't know how to exercise. So I taught them how to exercise and made them pose so they wouldn't get hurt.

But then a coach approached us and told us to stop teaching.
So we explained to him.
"We are friends. didn't pay me anything. And I worked out with them. What's the problem?"
I explained to the coach, but he just kept telling me not to do it.
So I visited Anytime Fitness in a different location, explained what happened that day and asked what was wrong, but the guy who worked there said there was nothing wrong with me.

What are the criteria for coaching?
Should I just leave it even if my friend is exercising the wrong way?
Who the hell sets that standard?

I don't get paid by them
I just did it with them during my workout time.

Did I stand still and instruct them to exercise?
Check out Cctv.
I worked out with them.

It's a matter of course.
Because many couples come here to exercise.
In normal cases, men teach women how to exercise and fix their posture.
This is what it's supposed to be.

But what right are you ordering me not to do it?

Have I ever taken away your customers?
I rather invited three people here.
They all signed a year's worth of contracts.

I didn't hear anything like this when I joined. The blonde woman manager who works at the counter always looks unhappy.
When I ask a question, they look at me without answering for about five seconds.
What the hell is wrong?
Take a look at the Google review of this gym you run. Many people are unhappy with the employee's attitude.
You are adults over 18 years old.
I want you to work responsibly.
You're just service workers.
You should not be rude to customers who pay to use the gym.
Okay

I'm not a good person by nature.
I can't speak English directly because I'm not good at it. So I leave a message here.
Make sure you read this.

(And lastly, I'm going to keep going to this gym, because I signed a one-year contract, and I didn't do anything wrong to you guys.
And please don't talk to me if you see me. It's very, very, very unpleasant.

If you have anything to say to me, please leave a comment here.)

Ty T.

Good location and layout of the equipments ,, just hoping they will fix the few equipments like the cable machine and few others, and thank you for fixing the gym equipment, I replying after from my last message,and obviously they care to listen and act accordingly to the feedback 🙂💪, also good friendly staff as well,,

Jillian M.

For a work-at-your-own-pace kind of place this is fantastic. It's not usually too busy so you don't have to wait or wait long for machine use.

Usually within a day for emails, but not great luck with calls.

Bathrooms are outfitted with showers that work fantastic and are spacious.

They sometimes run out of microfiber cloths to wipe machines down so it's almost better if you bring your own. The machines are clean in the areas you interact with (seats, handles, weights) thanks to fellow patrons.

No bad interaction with anyone; staff, patron, or otherwise.

chika O.

Gym has been closed for over two weeks now and no information regarding the cancellation of our contracts. Zero accountability and communication. Worst decision I made!