Brightspark by WorldStrides - Etobicoke, Ontario

Belle W.

Money-grabbing company! We changed the activities suggested to us by the Brightspark rep to something that would cost only $30 more per the activities list they provided but the final price became $200 more than the initial quote with no explanations. Total lack of transparency on pricing. The Company simply charges whatever they want.

Brightspark exploits on the parents’ love for their kids… that since no parent wants their kids to miss out on their grad trips, the Company charges skyrocket prices.

How can the same trip to Montreal increased 25% from 2024 to 2025, when the gas price is actually lower?! Go figure.

Timothy F.

The school my daughter attends tried to put together a field trip for students and went through this company. We had paid the first payment plus the insurance to get our money refunded if the trip were to be cancelled. Well the trip was cancelled and when we call to get the payment refunded. We were informed that the first payment was a registration fee that won't be refunded and wasn't made clear to us. We will never recommend this company to anyone.

Sarah M.

Teachers avoid! Not well organized, they made no effort to get to know the kids, and it is way too expensive for what you get. We did not feel safe. They cut corners and charge a lot.

Kelley K. [.

I had an incredible experience using Brightspark to help me organize my Grade 8 school overnight trips. Their support was top notch right from the beginning. My consultant was always available by phone, email or even in person to help me to best plan our adventure. I was given many options for activities and accommodations that would best suit the needs of my students. On each of our trips we had about 115 students. Brightspark was able to meet our needs in terms of finding opportunities that would be able to support such a large group. They were also sensitive to any students with special requirements. Our tour leaders were engaging to the students and always professional in their behaviour. Thank you to Brightspark....I can't wait to go on more trips!!!

Stan Q.

The worst travel agency that I've ever seen. I had no choice as the school chose to work with them for my child's grad trip. She had an accident and missed the trip, and I had to submit a claim to the insurance. They gave me hard time when I was preparing the supporting documents some of which needed to be provided by them, they didn't have any even the invoice, I ended up filling out the claim forms by entering "ask Brightspark" in a few required fields. Now it's taking forever for them to respond to the insurance with what the insurance needs to finalize my claim. Definitely a no-no for me.

Wade B. [.

Our school has used Brightspark for the last 10 years to help organize our grade 8 trip to Ottawa. They have been great, very professional and easy to work with. Our students always have an amazing time and they cannot say enough about how much they love the trip that Brightspark provides.

Suzanne D.

I was so impressed with the Music trip to Cleveland, that I went with Brightspark again for the Music trip to Montreal. For both trips, the tour guide/host was incredible, knowledgeable, well-spoken, mixed well with the students - interested in them, their latest songs, school, etc. The bus drivers were great. The people at the hotels were wonderful - no issues, everything covered.
The tours themselves were fantastic. When I requested an all music itinerary, I got one. Every minute we could see a venue, get into a performance, go for a tour, etc., we did. Both bus rides home were very quiet 🙂
I am looking forward to another trip with Brightspark. It's a company that surely does meet requested needs: Even allergies were high on the priority list, getting the most for the money. Money is always an issue with students and the value of both the trips I went on was well worth every penny.

Dave M.

We have been trusting Brightspark with our student trips to Quebec and Ottawa for many years and have had consistently excellent experiences with them. From the planning stages and detailed parent information sessions with Jennifer to the trips themselves, we have found Brightspark to be very reliable and supportive before and during our trips. The trip leaders are highly-trained and engaging with the students and I can always trust that we are in very good hands with them. The Brightspark staff demonstrate logistical agility when required, navigating unforeseen circumstances quickly and finding alternatives that suit the group's needs. I would highly recommend Brightspark for any student trips!