CAA Niagara - Welland Branch - Welland, Ontario

CAA Niagara - Welland Branch

CAA Niagara - Welland Branch est une agence de voyage et d'assurance située au 800 Niagara St, Welland, ON L3C 5Z4, Canada. Cet établissement propose un large éventail de services, y compris la planification de voyages, l'assurance auto et résidentielle, ainsi que des services de remorquage.

L'agence est facilement accessible par les personnes en fauteuil roulant, avec un parking et une entrée adaptés. Les clients peuvent payer par cartes de crédit, de débit, ainsi que par paiements mobiles NFC.

Sécurité et satisfaction client

CAA Niagara - Welland Branch s'engage à offrir une expérience client de qualité et une sécurité maximale. Les agents de voyage sont bien informés sur les destinations et peuvent aider à choisir les meilleurs itinéraires et options de voyage.

Spécialités

• Agence de voyages
• Agence d'assurance
• Service de remorquage

Autres services

• Rendez-vous en ligne
• Services sur place

L'agence est généralement bien notée sur Google My Business avec un total de 125 avis et une moyenne de 4.4 sur 5. De nombreux clients ont loué leur service 'surprenant' et leur assistance rapide et efficace.

CAA Niagara - Welland Branch est un choix éclairé pour toutes vos besoins en voyages et assurance. Que vous prévoyiez un voyage de rêve ou que vous cherchez simplement à vous assurer votre véhicule, l'agence est là pour vous aider avec professionnalisme et compétence.

👍 Avis de CAA Niagara - Welland Branch

Rémi G.

5/5

Super service

Dyahna R.

5/5

I wanted to take a moment to personally thank Penny from the Welland branch for her exceptional service during my recent interaction with CAA. I've interacted with customer service representatives in the past, but the level of care, professionalism, and understanding you displayed truly stood out.
Penny, your patience, attention to detail, and willingness to go above and beyond to resolve my issue was sincerely appreciated. I was especially impressed by how clearly you communicated the steps involved and your proactive follow-up to ensure everything was handled smoothly. It's rare to come across someone as dedicated and empathetic as you, and I felt truly valued as a customer.
Thank you again for making what could have been a stressful situation so much easier to navigate.
CAA is fortunate to have someone like Penny on their team, and I wanted to make sure your efforts didn't go unnoticed.
Wishing you continued success, and I look forward to the next time I interact with CAA.
And a huge thank you to Tracy from the Grimsby branch for emailing me my paperwork so quickly.
Excellent customer service ladies

Kayleigh S.

1/5

The lady was not helpful, while asking questions it felt like an immediate no to everything. Deffinatly felt intimated by her and very unhappy that she sent us on our way with nothing. Asking questions felt like it was too much for her to even answer. Won’t be going back.
No trip was booked that day, going to a different agency. :/

Joshua

5/5

Had an issue with the a vehicle starting, big thanks to the tow driver Jeff who was more than friendly and considerate with the situation.

Jesse S.

5/5

Upon moving to Welland from St. Catharines the insurance company I was currently with wanted to up my rates to over $600 per month. Doing online quotes I found CAA was the cheapest at $250. Upon calling and speaking to a lovely lady whose name Is escaping me right now she got my quote at $155, the cheapest I’ve had since getting licences and a car over 5 years ago.
So grateful for this low price of insurance in such a high priced economy for just about everything else.
Thank you CAA!

Natalie B.

5/5

Today I sat with Inara to get a quote for both car and home insurance. She was good enough to take me despite being closer to closing time. She was thorough, kind, informative and transparent , taking the time to ensure I understood the policies and at no time did I feel rushed or pressured. The rates were great - especially with a membership, and her sense of humour made the process feel much less dry! No idea if they get points for leads or sign ups, but if they do I specifically would aim to support her 🙂 I hate paying for insurance, but hey - the experience was over all lovely!

Danny B.

2/5

We just bought a house got insurance changed it as it was too expensive. We went through Scoops Ins. They gave us car and home insurance from CAA it was 150.00 different from desjardin . We switched but now Caa is raising the home insurance by 96.00 and forcing us to replace our cast iron plumbing . They are saying it’s too old . It’s 6 feet of cast iron the rest is plastic . Caa is a horrible company for home insurance . If it’s not done they will cancel the policy. Horrible customer care and service . We don’t have the monies to fix it right now and they truly do not care . DO NOT USE CAA INSURANCE.

Frank F.

5/5

As a long time member I can honestly say that it has been a pleasure working with CAA. Over the years I leaned on them for passport photos, international drivers license, many maps and a tow. They are always quick and thorough. I have always encountered friendly staff, and nice small town feel.