Capital Hotel - St. John's, Newfoundland and Labrador

Konnekted

L'hôtel affichait complet en pleine semaine du mois de mai, il est donc populaire. Ici, nous avons une grande chambre bien décorée et propre. Le seul bémol est cette note de la direction qui nous informe que le coin est fréquenté par des voleurs qui n'hésitent pas à briser les vitres des autos pour y voler n'importe quoi. Nous avons donc entrepris de tout vider pour ne pas prendre de risque..... et il n'est rien arrivé. Ce n'est que le lendemain que nous nous sommes rendus compte que l'emplacement est voisin de pawn shops et d'établissements pour encaisser des chèques. C'est sans préjugés que je dis ça mais le lien avec les vols dans les voitures se fait automatiquement. Je recommande l'hôtel malgré tout. ||||Service très lent au restaurant pour le petit déjeuner. J'ai coupé dans le pourboire de la serveuse pour son entêtement à ne pas nous servir une 2e tasse de café. Elle me l'a même fait remarquer à la sortie.

Bavarde

Nous avions réservé trois nuits dans cet hôtel qui est un peu à l'extérieur du centre-ville mais qui offre un hébergement très agréable. C'est du type des grandes chaînes d'hôtel qu'on retrouve dans les grandes villes. Et même s'il est un peu à l'extérieur, il offre de très bons services. Le restaurant attenant offre une belle variété de mets. C'est un bon rapport qualité/prix.

Mike W.

No Merci

Stephen B.

I've stayed at the Capital Hotel in St. John's over the years with first time being in 2005 just after a year of their opening. In recent years since 2021 been there for work or personal reasons to the city. Overall it's good place to stay. Staff in the restaurant are very nice. Front desk staff are too somewhat. I've stayed at the Sandman, Fairfield and Holiday Inn too where the front desk staff greet you each time you enter. Staff at the Capital not so maybe because of the relation of the desk to the entrance.
Meals are good in Jack's Restaurant.
The hotel can do with some modernizing. Chairs and tables in the restaurant show their age. Most of the rooms I've stayed in at floors 2 to 5 all have signs of wear and use. Their toilets' are in need of replacing depending on room. Some flush very slow. Made a note about the same room I was booked in May of this year and was also in the same room again last month. Nothing was done about it. Nothing against the staff who are fine folks. The owners need to pay more attention to maintenance.
Parking lot could be improved too. some of the parking places have lines that haven't been painted since 2010. Guest parking seems to compete with local trade shows and conventions. Can be tricky at times finding a place to park depending on the season.
Overall have no issue going back but if other options came up for the same price I may book elsewhere.

DSandJB

There's a lot good about the Capital Hotel: location-wise, it's only a few minutes drive from the airport and equally quick into the city, but also good for exploring sites further afield. The room was spotlessly clean with all the amenities you'd expect, such a large TV, fridge, hair dryer, coffee maker etc and the bed was very comfortable. Breakfast at the integral Jack's restaurant was also good value for guests and there was a good choice of breakfast items available. Also, I arrived really late due to a flight cancellation and it was good to see the doors were locked overnight, and they were good at looking after my luggage when the airline found it the next day.|Some things to be aware of: although Kenmount Road is very busy and I had a room right at the front above reception, I didn't really notice any road noise overnight. However, it is almost impossible to turn left out of the hotel and you need a lot of patience and luck to turn left into the hotel at busy times, due to the traffic.|One of the two elevators was out of action whilst I was there so there was generally a long wait or a long walk to the stairwell. |Also, it's advisable to book a table for breakfast, or else you have a long wait, although this didn't seem to help much the second day, as it still long time to get seated. And, at check-out there was a long line of people, so my advice is : do stay here but allow plenty of time for breakfast, checking out and getting up to your room!

A D.

We enjoyed our stay in this hotel.
Check in was pleasant and friendly. The staff at the desk gave us several tips on interesting things to do since it was our first time in NL.

Breakfast was great/complimentary. Will stay here again.
This hotel is affiliated with the 'Steele Hotels' - part of the chain.

judy B.

Room was very nice! However, breakfast was a disaster. I was at the hotel for a convention....had a breakfast reservation for 8:00 am. Stood in li e to be seated. Then had to wait 20 minutes before even getting tea. Another long wait to have order taken. And extra long wait for food! There was no hostess to seat people. Not enough staff...very poor management. If they knew there was a conference going on, should have been better organized for the weekend!

Debra K.

We stayed at the Capital for three nights as we moved out son into MUN. Everyone we encountered who worked at the Capital was friendly, courtious and helpful. Both the room and hotel in general were clean, organized and easy to navigate. The room looked exactly as it had online. Beds. Were. Divine. The only odd thing was that the TV was connected to a light switch by the door. Hot water was plentiful. This place is popular, as each night it was a packed house. Difficult to find a parking space if you are out late, but there ARE enough Spaces for guests - I got the VERY LAST space in the lot night before last at 10 pm. Not a problem, but just to be aware. Breakfast is fab. The location is wonderful. Easy drive to MUN, 10 minutes to The Works. Fionn McCools, across the street, is terrific. Groceries are very close. Avalon Mall is huge and about 5 min away. We will stay here again when coming to St John's.