Causeway Bay Hotels Sparwood - Sparwood, British Columbia

Spshot P.

lit et oreiller très très mauvaise qualité et pas confortable. je regardais pour couche au sol parce que le tapis avais l,air plus confortable mais c'étais trop sale. et trop cher$$. la plus mauvais nuit a l’hôtel de ma vie

Bed and pillow very very bad quality and the middle the night i'm check for sleep on the floor but to dirty. the most bad night on my life at hotel

Xavier B.

Bonne expérience

Anna B.

didn’t rate rooms as this is about a dinning experience…
I don’t usually leave negative reviews, but the service at this pub was disappointing enough that I feel it needs to be addressed.
From the moment I walked in, the server gave me a judgmental look and didn’t even greet me. I was immediately singled out and asked for ID — which I understand — but it was done in a cold, almost hostile way, while no one else at our table was even spoken to.
She ignored us for about 10 minutes before returning to take our DRINK order. (which is crazy to me because, all it takes is hey guys what can i grab you to drink? and let me double check ids! ) after she did, it was clear where her attention was: on the guys at the table. She barely acknowledged us girls, despite us clearly being there on a double date. Her attitude toward the guys — flirty looks, little lip bites at the guys, came off as unprofessional and inappropriate. It felt like she was trying to flirt for tips while completely ignoring the fact that we were all there with our partners. It was disrespectful and uncomfortable.
She also messed up my food order, blamed the kitchen, and I even said I was fine with it was no problem at all — yet when she came back to check on the table, she said in a rude tone to the entire table. even though no one had complained or was nothing but respectful, “Are you happy now?” which felt like a dig. After that, she avoided us for the rest of the night.
As someone who works in hospitality, I’d never treat a table like this — especially when people are clearly out trying to enjoy a date. Basic professionalism and respect were completely lacking. i couldn’t believe the way she addressed things. all it takes is a different friendly approach, anything but the way she went about the night. I hope management takes a closer look at how staff are treating guests. This kind of behaviour doesn’t reflect well on the business at all. especially because the overall food was great, this server ruined the entire overall experience! didn’t catch her name but it was a tall older blonde. too bad because the last time we were here we had a different server and out overall experience was great. food is awesome. service was great. would definitely recommend looking into your staff. this makes or breaks your experience!!!

Brian C.

The staff at the Causeway Bay were extremely helpful and went well beyond good service. The room was clean and got a good nights sleep. I would recommend this hotel, no problem.

Linda A.

Had a delicious meal as we were out on a day trip. I highly recommend the restaurant for the food and service. The atmosphere was very charming. The staff were very friendly.

J R.

Cannot say enough good things about this locally operated hotel. We are lucky to have a company that cares about cleanliness and being a reliable establishment.

D J.

The seafood fettuccine was delicious 😋
Very quiet restaurant. Good place to bring elderly parents.

Donna F.

We had an unexpected stop and it was a long weekend. With nothing reasonable in Fernie we checked this place out and were extremely satisfied with everything. The room was clean and comfortable. The pub was fun and great food! Breakfast was also great! Will definitely stay again. Price was super reasonable.