Cowboy Trail Motel - Diamond Valley, Alberta

Ekaterina Z.

My dad was working in the area and was going to get a room. As friendly as he is he was grieted with the most racist and rude hotel manager ever - he told him to not speak, to leave and threatened to not come back. We are immigrants and this kind of of behavior is against everything we immigrated here for, which was equality. I will be escalating t

Kay C.

Sam the Manager would only take cash. Gave $500 cash stayed one night he went in my room without permission. I stayed less than 5 hours moved out next day. Got $400 back. It’s $850 for a month and he charges $100 for 1 night. Not giving key back until he gives me $50 more back. Place is a dump and not clean as well. Most difficult person to deal with. Stay far away from this place and spread the word. Sam is crooked in all aspects of his management style.

Me J.

Checked in. Owner came back out and gave stern speech about zero guest policy. Figured I scoffed at him during "said speech". Got In my face screaming, threatened to go get his shoes on and fight me cause he "isn't just little guy" I had about 3 feet and 100 pounds on him. Seemed like he needed a good slap but not worth the sore hand .Grabbed my bags and drove to okotoks. Stay clear of this place. Owner is belligerent little maniac.

Clayton G.

This model served its purpose. It had a bed. Clean sheets. And a functional bathroom. The bed was comfortable. The floors in the bathroom were uneven and the trim work was poorly done. All that being stood, the manager was friendly and offered to pick us up from the party if we needed a ride. The motel isn't the Ritz, but I would stay there again.

Anatol A.

Very unpleasant place. Broken windows - half missing frame. Questionable cleanness... Uncomfortable bed. No soap, no shampoo, not even toilet paper. Motel claims to have kitchenette - it contained of broken teapot and coffee maker, a microwave and a fridge with somebody's leftover food - it was not cleaned. TV was working for about 10 minutes and then would start acting up.
For all this we were charged $80 cash. We were refused paying with a credit card. We asked for a receipt but were refused again. I bet the owner cheats on taxes. May be CRA should look into this little business.
Thanks to this quite unpleasant experience we decided never to stay in this little town...

Meng D. -. D. L.

Worst motel ever! Male owner was very rude!

I had to stay there for my practicum. Female owner and I had an agreement that I will stay for 6 weeks. No contract was given. Receipt don't have TIN number (not sure of this place was even registered business). Anyways, our school cut off our practicum to 4 weeks because of COVID. I ask the owner if I can have a refund but he yelled and screamed at me. I had to call the municipal office to ask for help. I was told that they shouldn't be doing what they are doing. I had to RCMP because they won't talk to us face to face. Apparently, there have a lot of complaints on this place. I will follow up on this and will make sure they'll learn their lesson. Don't ever go here--

Laser C. R. L.

He refused to let us in for no reason pr maybe because we were wearing construction clothes.
He was so rude. I had the worst experience there.

Walter T.

Keep driving right to Walmart buy a tent...he has hidden costs xtra for towels xtra for toilet paper also no receipt !