Discount Coach Tours & River Cruise Network - Ancaster, Ontario

Debbie C.

Our travel agent Erika Champion deserves a really big raise and a medal for dealing with me and my travel mates. She definitely went above and beyond. We kept changing things on her and she dealt with every request in an extremely professional manner. Not once did we feel that she was getting a little annoyed with us and we would not have blamed her if she did. Thank you so very much Erika

Barb I.

We booked our first trip to Europe and River Cruise in France with Erika Champion. It was an incredible experience and Erika was amazing. Her customer service is outstanding. She communicated quickly and ensured we had everything in oder before leaving on our trip. I would highly recommend. Thank you Erika!!!

Stephanie D.

Erika was super helpful booking our first cruise with Viking and won’t be our last. It was a fantastic experience and the 15 day cruise was pure luxury.

Diana E.

Our agent was Erika Champion. She did a great job getting us all sorted out. We had no problems with any of the arrangements she made. Our Emerald cruise was wonderful and worry free. Thank you Erika.

Janice D.

Travel planning can be confusing and complicated and especially so during the COVID pandemic. My friend and I booked a vacation to Vienna, Prague and Budapest in May 2020 with the help of our travel consultant Kiran Grewal. Of course it was cancelled. The trip was finally rebooked for May 2022 but the situation in Europe was unsettling. With Kiran's advice and assistance we changed our plans and rebooked once more for France in May 2022. For 2 years she guided us through all the complications of planning and replanning our trips, answering all our questions (and we had lots!), providing all current documentation, easing us through the transitions, even acting on our behalf with Trafalgar to secure our plans. I'm sure we couldn't have done it without Kiran's help. Who would we have turned to in those confusing times? She bid us Bon Voyage the day we left and even contacted us during our trip with relevant updates for return to Canada. Above and beyond my expectations to ensure we had a wonderful travel experience!!! I will rely on her for booking future trips and highly recommend her to everyone! You're the best Kiran, thank you!!!

Andy H.

Erika Champion was our very excellent travel consultant who worked extremely hard from beginning to end in helping us plan, book and prepare for our 50th Anniversary River Cruise of a lifetime. Erika was knowledgeable, patient, responsive and caring. She helped us with all the steps, all the details and all our questions, and she found us a great deal on the ideal trip.
Thank you very much Erika, we will never forget your making our travel experience a joy and a breeze!

Lynne and Andy Hewitson

David B.

We just returned from our first ever river cruise for our 40th wedding anniversary. The Danube experience was amazing and Erika was excellent to deal with. She guided us through the whole booking experience and her suggestions were perfect and helped make the trip so enjoyable. Erika answered all our questions and kept us updated the many months before we departed. I have already recommended her to a couple of friends who are also interested in their first river cruise. Thanks Erika!

Kathleen G.

A friend and I had booked a Trafalgar tour scheduled for May 2020, so it was cancelled of course. That trip was re-booked for May 2022; it was Prague-Vienna-Budapest and the worsening situation nearby made us uneasy. Our excellent travel consultant Kiran Grewal was quick to assist us with an alternate plan. She was helpful all through the two years of planning, worrying about policy and cancellation/rebooking, and the flexible reboot to the trip. During the trip itself she forwarded perfect information for current documentation for our return to Canada, 'the icing on the cake' for me. As a traveler you would be fortunate to have Kiran's competent, calm, professional assistance.