Eastview Travel Agency - Ottawa, Ontario

Eastview Travel Agency est une agence de voyages spécialisée dans l'organisation de séjours inoubliables pour ses clients. Avec une équipe d'experts en la matière, Eastview Travel Agency offre un large éventail de services pour rendre votre voyage unique et mémorable.

L'agence est située au 780 Somerset St W 2nd Floor, Ottawa, ON K1R 6R2, Canada. Vous pouvez les contacter par téléphone au 6132329461. Leur site web est eastview.ca, où vous pouvez trouver plus d'informations sur les services qu'ils offrent.

L'une des caractéristiques uniques de Eastview Travel Agency est la possibilité de prendre rendez-vous en ligne. Cela permet de gagner du temps et de faciliter le processus de planification de votre voyage. De plus, l'agence dispose de services sur place et d'un parking accessible en fauteuil roulant. Un rendez-vous est obligatoire pour bénéficier de leurs services personnalisés.

Eastview Travel Agency a reçu 26 avis sur Google My Business, avec une note moyenne de 3.7/5. Les avis des clients sont généralement positifs, mettant en avant la qualité des services offerts par l'agence et l'expertise de son équipe.

Avis de Eastview Travel Agency

Steve Lemay

5/5

Madame Winnie is really kind, patient and professionnel. Po

Dyan Castro

1/5

The worst possible service!
If you want peace of mind when checking in at the airport, go somewhere else. They didn’t notify that the flight was changed until we got to the airport to check in and had to run to catch a flight in 4 mins. We could not reach anyone when we failed to check in. Unreliable! We booked to go to Philippines and probably never going with this company again.

Marc Lajoie

1/5

We saw the president Katherine to book a 2 week tour of Italy and 3 days in Paris. She stated that we would get the information on the following day by email. After that we have been completely ignored ! A week later and still nothing so she has done absolutely nothing for us! A one star rating for this company is over rated.

Erickson-Alexies Faustino-Parker (bamerick)

5/5

I have been their customer since 2017 and my family as well. Excellent Service. Maam Jo is very accomodating and very patient.

Tuyet Mai

1/5

I am not at all happy with this agency, because when I wanted to change the date of my ticket, I asked Katrine Le ( a woman who is not honest ) the ticket amount for January 2024 and also the penalty amount? She replied that I don't know at the moment, but in the end she charged me a large amount with the policy, while she could get a better ticket for me by changing the day and time (which was not a specific day for me). I do not recommend this agency to anyone.

Cha Quirante

5/5

I have always booked my flights with Jocelyn for almost 10 years now. She is the best!

Laiz Aliviano

1/5

We booked a flight to Phils but one of the connecting flights were delayed so we have to reschedule the booking to this agency since we unfortunately had booked it thru them. Due to bad weather, Ottawa toronto flight got delayed. Had called the airlines and told us to go to the TA since we booked thru them. With multiple exchanges of calls from airlines and TA, there wasn’t a solution but to reschedule to a later day which was understandable but what I dont approved is hearing from one TA (Jocelyn) telling us that “If there will be future changes, i will have to charge you for every future changes” I asked clearly what if it was a weather change or delayed, she told us to refer to the airline instead for the changes because she couldnt afford to focus on one client the whole day so she needs to charge us in the future for future changes” WOWwww what kind of customer service is this? ridiculous! if I were you, avoid this travel agency at all cost! better book directly thru the airlines! take note the charges for voluntary change is $250 cad plus flight difference which going to cost between (1.5-1.8k) Good luck! Poor customer service and TAs pretty rude!

Raymond Ivey

5/5

I booked a business class flight with Eastview and had no problems whatsoever (September 2022). Great service and every little detail taken care of. I will use Eastview Travel again.