Golden Village Lodge - Golden, British Columbia

Sébastien W.

En lisant les nombreuses critiques négatives, nous avons longuement hésité avant de réserver des nuits.
Mais, nous avons été agréablement surpris. Les personnes qui ont mis 1 étoiles exagérent beaucoup, où sont des clients habitués aux hôtels de luxe.

Les chambres sont propres et spacieuses. Il y a une TV, une cafetière, des gobelets, du café et du sucre.
Vous disposez de suffisamment de serviettes de différentes tailles.
Un meuble, une table, des chaises et une penderie sont très pratiquent.
Et un accès à un petit balcon qui donne sur le parking.
Enfin, le personnel est agréable et poli.

Oui, il n'y a pas assez de places de parking. Donc pour ceux qui arriveraient un peu tard, il est possible de se garer devant la réception ou sur le parking du restaurant à côté.
Oui, les matelas ne sont pas ceux du Hilton. Mais dans ce cas, il fallait réserver ailleurs.
Oui, les murs ne sont pas épais et l'insonorisation est mauvaise. Préférez une chambre à l'étage.

Ce motel à ces défauts, mais par rapport à d'autres établissements aussi chers voir plus chers, il est tout à fait acceptable.
Mais si vous êtes du genre hôtel club internationaux avec buffet a volonté, piscine chauffée à 30° et service d'étage, vous serez forcément déçu.
Personnellement il nous a tout à fait convenu à moi, ma femme et ma fille de 13 ans.

Mathieu B.

Bon accueil.
La chambre est propre à notre arrivée
Gros point négatif la piscine est gelée, impossible d’y mettre plus que les pieds
Et le Jacuzzi est aussi froid que la piscine !
Oubliez la baignade après une journée de randonnée

Charly M. (.

Le Golden village lodge est plus un Motel qu'un lodge.
Il s'agit de chambres classiques propres avec le service minimum.
La proximité de l'autoroute en fait un atout comme un inconvénient. Le parking est petit lorsque toutes les chambres sont pleines.
La wifi 🛜 ne tiens pas la route. Déconnexion intempestives et très bas débit.

Au global l'endroit est essentiellement fonctionnel plutôt que sumpa.

Rafael C.

Confortable!

Harleen B.

I had a great experience during my stay at Golden village lodge. The room was clean and tidy along with clea linens and the towels. The location is quite accessible. I stayed in one of the rooms on the left hand side which appears to be more recent as compared to the other side of the motel. There is a great Indian restaurant located in the same lot. Me and my parents had a comfortable stay. The staff were very nice and helpful.

Danushi D.

The location is incredibly convenient ; just a short distance to the Sky Bridge, which made exploring the area easy and enjoyable and the view is great.

What truly stood out, however, was the exceptional service even after our stay had ended. When I lost my bag, the hotel owner went above and beyond by helping me contact the property and ensuring my bag was found and sent to me. Their kindness and dedication made a stressful situation so much easier, and I’m deeply grateful for their support.

I highly recommend this hotel to anyone visiting the area!

Saipratap S.

I booked a room for an overnight stay with my family while travelling to Banff.

Unfortunately, the trouble began the moment I checked in. I realized the washroom door lock wasn’t working. I tried calling reception, but the phone in the room didnt work either. I walked to the front desk and left disappointed—staff were clueless and had no idea what to do. We all decided to adjust since it was just one night.

Later in the evening, I discovered the refrigerator was not working—and we had some food for our journey. Before going to bed, I turned on the air conditioner, which made a loud, annoying noise all night. It looked ancient and sounded like it was desperately trying to retire. Needless to say, we had a very disturbed night’s sleep.

In the early morning, there was a power outage in the room caused by a faulty breaker. I called the front desk using my mobile, and they said they would “look into it.” After waiting an hour and getting no response, I called again—this time, no one answered. I had to contact Hotels.com for support.

After the escalation, a hotel staff member finally visited our room. I explained all the issues. She said they would try to restore the power but could not do anything about the other problems. There was no apology, no concern—just a repeated “What can we do?” like a broken record.

I waited a while longer and contacted Hotels.com again. This time, the hotel manager called me. He listened to everything, acknowledged the problems and shockingly admitted that they were aware of all these issues before assigning the room to me. He explained the hotel was fully booked, so they had no choice but to give me that room. Again, his response: “What can we do?”

I demanded a refund for the sheer torture and inconvenience. He said he would speak to the owner and get back to me—but I never heard from him again.

Hotels.com followed up with the hotel owner on my behalf, but the owner refused to offer any compensation—despite knowing it was entirely their fault. Thankfully, Hotels.com stepped in and issued me a refund from their own side, showing they truly value their customers.

Long story short: Incapable management + Shameless owner = Pathetic service.

I hope my experience gives you some clarity about this hotel and helps you make an informed decision before booking.
(Also attaching a photo of the AC—its truly a rare find and belongs in a museum, not a hotel room!)

Dave C.

내가 가본 호텔중 최악 이었습니다
매트리스는 고정이 되어 있지 않았고 수건은 낡았으며 서랍장 문 손잡이는 한쪽이 떨어져 있었음. 욕실은 변기와 욕조만 있는 구조인데 옷걸이가 하나도 없고 욕조는 좁아 샤워중 넘어지기도 했습니다. 에어컨은 소리가 너무커서 잠잘때 켜 놓을수가 없었습니다.
가격이 비싸지만 주변 호텔에 비해 저렴하고 익스피디아 리뷰가 8점 이라 선택 했는데 후회했습니다.