Harbour Air - Richmond (YVR South) - Richmond, British Columbia

Sheika F.

We had our very first seaplane experience in Richmond, Vancouver—and it was unforgettable! From the moment we arrived at the Seaplane Harbour, the staff made us feel so welcome. They were incredibly friendly, helpful, and went above and beyond to make sure we were comfortable—especially our fur baby, Mickey!

As first-time flyers, we had a few jitters, but the team’s professionalism and warm energy instantly put us at ease. They even took care of Mickey and made sure he was settled and safe before takeoff, which meant the world to us.

The ride itself was smooth, scenic, and absolutely breathtaking. Highly recommend for anyone looking to try something new and memorable—and major bonus points for being so pet-friendly!

Reese H.

I had a wonderful experience all around! Flew from Vancouver YVR South to Whistler. I had to change my flight a few days out and Harbour Air was super responsive and friendly via email. Check in was easy and I had time for a snack at The Flying Beaver, very friendly staff there too. Also noting that Harbour Air had a free lounge with tea and coffee. The captain helped me stow my pack, the flight was very smooth and the views were absolutely breathtaking! Landing on Green lake was gorgeous and the shuttle driver was waiting to pick us up. He was super nice and accommodating. Thanks for the perfect trip, Harbour Air!

Michael B.

I've flown Harbour Air many times, and it has always been a good experience. Helpful, friendly staff, great views, convenient and efficient.

Jeanne S.

Great location! complementary machine to choose different types of tea & coffee & mocha, in lobby. I love how the harbor Air is within $10 to come to Victoria compared to the BC connector bus Vancouver. (I booked two weeks in advance $99.)

Patty P.

I'm writing a review for a specific lady behind the check-in counter who worked around 5-6pm on April 23rd, 2025. Absolutely the loudest & most obnoxious person working there.

We're 2 adults & 2 children waiting for our table at Flying Beaver. We had waited outside the building for almost 30 minutes before heading back inside among other customers & Harbour Air passengers. The restaurant itself shares the space with the seaplane's waiting room.

Not 10 minutes had passed, this lady asked us if we're passengers and if not, we have to wait outside the building. While we're trying to walk away from the building, she quickly proceeded to speak on the loud speaker & repeated the same thing 3 times. We were unbothered, so were other customers who knew they had the rights to be there.

She needs to be let go, honestly. The seaplane's waiting room should be made more private for passengers but if the restaurant is there too, who is she to tell everyone that? Restaurant's customers pay for their food just like the passengers pay for their tickets. Plus the restaurant has way more customers than the seaplanes, how is everyone supposed to hear their name being called if they are all outside?

The greeter at Flying Beaver did tell us she had always done that.

Picture of the rude lady will follow if I ever return to eat in the restaurant. The food, service, & ambiance in the restaurant is top notch.

Jill R.

A dream come true! The staff are so lovely and the flight was everything I wished for.

Rick C.

This is the pub style restaurant at Harbour Air in Richmond BC. Watch the Otter Float planes come and go from your table overlooking the harbour while dining on first class meals. It was wonderful . Afterwards I got onboard for a 20 minute flight to Nanaimo. A perfect end to my prairie vacation.

Chris H.

As a frequent flyer of their service I will say people working there are tops.
My problem is the ticket options.
I fly all the time to saltspring using the " light" ticket option.
Was told to use this as I always only have a small bag.
Saved me $20.
Problem is when I needed to move my flight around due to works schedules I was told can't do anything with a light ticket.
So I asked "that's it?" You just keep my money with no options?
She said yup.
I told her no problem. Keep my money.
Went from a loyal customer to a guy who will seek alternate flight from now on.
Thought this corporation was above these air canada tactics.
Never thought I needed to read fine print for a 15 flight.
Owe well. Guess I'll try Sea Air now.