Holiday Inn Canmore, an IHG Hotel - Canmore, Alberta

Trevor H.

L'expérience à l'hôtel étais bonne. Du service au chambres au lieu tous a bien été.

Mikael S.

Belle hotel

Jennifer S.

Lovely stay. Clean. Comfortable. We stayed during the off season, so reasonably priced. Very friendly staff.

Hot tub (which was under repair when we were there, so it was closed.

Pet friendly.
Would rate 5 stars, but deducted a star due to advertised as there being a breakfast, however the next day we were informed it was $18/person. Disappointed in Holiday Inn for not having a continental breakfast included.

Nic F.

Good value - basic two queen room but seemed to have more space to put things down than other places I’ve stayed. Nice view of the mountains. Staff very friendly. There’s really nothing right there as far as amenities but lots nearby within a 5 min drive (is on N side of highway). Biggest disappointment was the hot tub was closed - There was no mention of the tub being closed when we booked a few days before coming nor when we checked in. I chose the Hotel because it had a hot tub & looked nice in the pictures on their website. We were really looking forward to it in the evening after being out in the cold - I would’ve stayed elsewhere if I’d known.

Jai S.

I believe this Hotel has been dismantled since last year & New property is being reconstructed or renovated

Not sure if it will be Holiday Inn or some other brand

Had a Great experience at this Holiday Inn in Canmore during our Stay
We booked Jacuzzi Room over looking Three Sisters Mountains.
Customer Service was great & prompt.

Owen E.

We had a great stay at holiday inn Canmore we booked the king loft suite it was very nice and clean , pillows and extra blankets was provided , Best stay that I have , the rooms are spacious and was quite , breakfast was good and my kids enjoy the hot tub. The toiletries was good since we didn’t bring our own. I had the chance to go to the church as it is just steps from it. Overall we had a good stay and will surely come back again.

Deep M.

The location is good, got good view of mountains.
The front desk staff were very helpful. Gave all the information and suggestions of places to visit.
The cleaning staff was a polar opposite. They couldn’t clean rooms until 6 PM.
The room carried a weird smell throughout the stay. After the room was cleaned, the room was not fully closed and locked. We let the towels hanging so that we can reuse them. They were folded back as if they were freshly laundered. Nothing was cleaned properly.
Will be looking at other options for next time.

Zach A.

We stayed at the Hotel for our honeymoon 4 nights, the first two booked by my parents through Points they’d saved, and the second two I booked by calling the hotel about a month in advance, and specifically asked for the same room (I thought it was overly expensive but didn’t want to move to a cheaper room). Two days into our stay we were informed that a different more expensive room had been accidentally booked and we’d need to move to that one. After 2 hours of back and forth over the phone we were told we could stay in our room at their current daily rate which was only $50 cheaper than moving to the nicer room, so we ended up moving anyways.

The jet tub in the first room was fine, but the one in the second room was dirty and had to be filled and emptied twice before it was clean.

Overall, the hotel rooms were fine, but I feel a bit cheated and was expecting at least some discount for the inconvenience and poor customer experience. Won’t be staying again.