Holiday Inn & Suites Ottawa Kanata by IHG - Kanata, Ontario

Debra L.

My coworkers and I stay at this hotel often all year round. The hotel is in a great location with lots of entertainment and restaurants within walking distance. The hotel is clean and modern. Beds are so comfy. I can’t say enough about the hotel staff. All the front desk personnel are friendly and welcoming, especially Paul, who goes out of his way to accommodate our tractor trailers and our sleep schedules. The house cleaning staff are kind, caring and friendly as well. This hotel, without a doubt, goes above and beyond to make your stay a great experience.

James L.

I stayed here on a business trip over several nights. Front desk staff were great! Friendly and welcoming. Hotel and my room were very clean. There’s a very nice restaurant on site although I didn’t have the opportunity to try it. This hotel is close to a lot of shopping and dining options. Parking was always available in a close walk. My room was very quiet, well appointed and everything worked perfectly. I would definitely recommend this property and I will definitely return as I am in Ottawa frequently on business. Thank you!

MC S.

We hosted a business meeting at the hotel. The facilities were terrific. But the standout at this hotel are the staff. Everyone I met was pleasant, helpful, and knowledgeable. I can’t recommend them enough. They went out of their way to problem solve and always went above and beyond. Big kudos to everyone who works here - the three options of dog water bowls was a lovely touch as well.

2DebbieT

I stayed at this hotel with my mother, for 2 nights. We shared a king bedded suite. The bed and pillows were comfortable. There were doors with opaque glass separating the bedroom and living room for privacy. I didn't use the pull out sofa but the couch was comfortable. ||One could access the bathroom via a door from the bedroom or from another in the living room which meant you didn't have to walk through someone's sleeping space to use the bathroom in the middle of the night. While the bedroom had adequate space, it was a tight fit to close the doors.||In the living room, there was a couch, a comfortable chair, a good sized TV, a little peninsula with a chair, as well as an empty mini fridge and a microwave. There was a Keurig machine with plenty of coffee pods, as well as some tea.||There was an adequate number of electrical outlets, including some at the bedside which was convenient.||In the bathroom, there weren't many amenities. There was body wash, shampoo, and cream rinse in containers on the shower wall, and liquid soap and hand cream in the bathroom. I brought my own hairdryer but there was one present. There was a good sized shower stall present. The towels were fluffy and there were enough.||Noise was not a problem.||We didn't eat in the restaurant.||The location was perfect, with lots of restaurants, shops, and a Landmark theatre all nearby. I recommend Fratelli's at the next plaza for amazing Italian food!||Unfortunately, the pool was closed due to a part breaking. This was a problem for us as we wouldn't have stayed at the hotel if we knew that there was no operational pool. However, this seemed to be something out of the control of the hotel and they seemed to be doing everything they could to remedy the issue. Because of the unavailability of the pool, we were given a reduction in the room rate, which we truly appreciated as a goodwill gesture.||Paul was the amazing staff member who checked us in and out and dealt with any of our concerns. He was professional, kind, and approachable. Because of him, I am giving the hotel 4 stars as he truly went above and beyond to make our stay as good as it could be despite having no pool.||I would stay here again.

kmeh2025

I went with my family for 2 days and all I will say is Iwas a very pleasant stay. But what even better was this house person named Kannan who I spoke with was extremely caring and thoughtful. He went above and beyond to make sure we had everything we needed. Also was very courteous with hoe he spoke with us. Too bad there's not more people like Kannan. Highly recommend. Especially because of him 😉😊

Matt C.

I visited the Holiday Inn in Kanata last weekend, for a work training session. The hotel was easy to access, right off Hwy 417, with lots of restaurants, shops and amenities nearby which was helpful.

There is plenty of free parking on-site, and additional overflow parking at the shopping centre across the street. Check-in was quick and convenient.

My room was extremely clean (probably the cleanest hotel I've stayed at in a long time) and the air conditioning blew cold - which was welcome after a hot day in the sun! It was a quiet, and comfortable stay.

After check-out, I noticed that the block rate for our group hadn't been applied to my booking. After a quick phone call, Melissa and Paul at the front desk were extremely helpful, and friendly, quickly arranging for an adjustment.

Overall, it was a great stay, and I would definitely recommend staying here, and would stay here again if I'm in the Ottawa area.

Katie K.

Great stay for business travel. Rooms are clean, comfortable, and updated. The staff is friendly and the location is convenient. The only downside is no complimentary coffee or breakfast, which isn’t ideal for early mornings- though there’s an attached restaurant. Overall, a solid option, but I personally prefer the Marriott down the road for added convenience.

Kathleen V. K.

We worked with the Holiday Inn & Suites Ottawa Kanata to host a room block for our wedding. Leading up to the wedding, the team was great to work with! All of our guests that stayed there had nothing but great things to say about the hotel, staff and restaurant. We had family there for almost a week, and they felt the rooms were comfortable, spacious and clean. It was really easy to get to the highway, lots of things around the hotel to eat and do, and it's awesome to have free parking. We will highly recommend this hotel in the future for any out of town guests travelling to the region.