Marlin Travel Heartland ( Inside Venture X) - Mississauga, ON

Manny M.

Anuj Malik (AJ) was extremely helpful in booking a vacation package for me and my wife to Switzerland. He took the time and care to explain many different options that were available to us. We looked over and thought about the various options he provided to us and the next day we were ready to book.

His warm and genuine approach made us feel extremely comfortable in booking the Switzerland package that we eventually decided upon. He took the time to answer all the questions we had. AJ even called the airline company to resolve an issue when one of the flights was declining the free seat selection that was included in our package. AJ quickly resolved the situation. Thank you so much.

My wife and I are looking forward to our summer vacation in Switzerland and we want to thank you, AJ, for the time and all the care you took in booking it for us.

We definitely would recommend to everyone in using AJ to book any of your flights, tours or vacation packages to your dream or favourite destinations.

Nicolle W.

Thank you to Anuj Malik for helping us find the best price to fly to Germany. The seats were perfect, and both airlines were wonderful. We will be using Anuj again for all future vacations.

L R.

AJ helped my family and I book our vacation to Barbados. He was very helpful, informative, and was very accommodating. He answered all our questions in a timely manner, and made the booking process much easier. He provided excellent service, and I would recommend booking with him.

GLORIA E. R. S.

GLORIA:
A heartbreaking experience for our family

We were so excited about this family trip to Punta Cana… My son had been counting down the days. We trusted Marlin Travel, thinking that as a professional agency, they would verify everything carefully. We handed them our passports, and they told us everything was fine.

On the day of the trip, with our bags packed and hearts full of joy, we were told at the airport that we couldn’t travel because the visa had expired. It was devastating. Seeing my son cry and feel so disappointed was one of the most painful experiences we’ve had.

The agency took no responsibility, offered no alternatives, and showed no empathy. All they cared about was selling the package. We lost the trip, the money, and most importantly, our child’s dream. I would not recommend this agency to any family.

John F. A. C.

JHON ):
Very disappointed – Lost everything due to lack of basic information

We booked an all-inclusive package to Punta Cana with Marlin Travel, trusting their professional advice. We provided our passports for them to verify everything, and they confirmed everything was in order. On the day of the trip, at the airport, we were told that my Canadian visa had expired and I wouldn’t be allowed back into the country if I left. We had no choice but to cancel the trip and lost $4,000.

What’s worse is that when I went back to the agency, they said it wasn’t their responsibility to check the validity of our documents—even though they had requested the passports to “verify” them. They offered no solutions and made no effort to contact the airline or the hotel.

This wasn’t just a financial loss; it was also deeply emotional. My son was heartbroken when he realized his dream vacation was gone. I do not recommend this agency. If you need someone to properly check your travel documents and give you real guidance, go elsewhere.

David

AJ took ownership of a problem, even though I was not (yet) a customer and the issue was resolved quickly.
Thank you, AJ!
We will absolutely use AJ when our travel needs require.

Christopher H.

My wife and I booked a vacation with Anuj Malik (AJ). He was very helpful and provided lots of valuable information to us. He was great to deal with.
Thank you for the great service.
We will definitely be using AJ again.

Frank O.

Anuj Malik was very helpful in booking our trip package for me and my wife made it much easier a helped us making a better decision for our choice of destination .thank you frank&maria