Mazzuca Chrysler - Capreol, Ontario

Derek E.

I chose this dealer to buy a new truck. I weighed my options. Including going south. Trevor got my family a great vehicle at a great price. They have lower overhead than the others. It's an old school buying experience I wouldn't get anywhere else. I compared prices across the province. I've been watching for years in anticipation. And, they had the model I really wanted. I did not settle, I have an awesome ride. My biggest tip to anyone like myself. Go in and talk to them. Know your budget, needs, wants, hopes and dreams. They'll put the work in to get it done. I'll update at a later time. But, it's turning into a buyers market. And, you'd support a local dealer and local people. I couldn't be happier right now. Well, unless I got that Ram Jacket lol. Great people work here. They treat you fair and like family. Get off the bench and put in some work to find your dream here.

Fogell_The_Great

Always bring my truck here to get oil changes done, quick and reasonably priced, and living in the valley is allot closer then driving all the way to town

Matt Y.

21 Jeep Grand Cherokee in

for service ! Quick and easy ! Thanks for the good service Matt Coulombe!

Jason F.

Took my jeep here because I had a clunking noise coming from the front end and have my passenger window motor replaced. I dropped it off the night prior and heard nothing by 2pm the next day. I called and was advised they couldn't replicate the noise I was hearing. I advised them to take it for a test drive as I could only hear the noise over rough uneven roads. At 4pm they called me back to notify me they didn't have a window motor in stock and it would take a week to order in and the noise I was hearing was my trailer hitch bouncing even though I mentioned I hear the noise without the hitch inserted. While I was on the phone talking with the service department explaining the noise I was hearing and asking questions It seemed as if I was interrupting him and being rushed! At the end of the phone call I said bye (like a normal person would) and he just hung up! When I went to pick it up the service guy was extremely rude and acted as if I was an idiot for wasting their time. I was told they would call me when the part came in for the window... It's been 2 months and they never called me back about the window motor. I had to pay a diagnostic fee of over $100 for nothing. I took my jeep to another shop and immediately they notified me the passenger side Stabilizer link was bad. Horrible experience. Wasted my time and money for horrible service. I highly recommend you go somewhere else

Whitney L.

Terrible experience all around for 2nd time. Went in about 5 years ago and should have never gone back again. Called for quote on brakes for truck, told about 500 an axle. Rear brakes only costed us 1000 plus. Husband sat around to wait for truck as they didn't have shuttle and they were annoyed that he was even there. The service manager is rude. After job finished, have huge gouge out of one rim and large scratches on the other. No one even had courtesy to tell us this even happened had to find it on our own. Was told rim got scratched. Husband got upset and confronted them and no solution, no sorry, nothing. Stay clear of this place if you want the job done right, your truck to look the same as when you brought it in, good customer service or even a competent friendly face to to deal with. So much for staying local.

King D.

Service was very good and fair. No issues there. When I was sold my truck I was going for a Ram 1500 SLT. The truck I test drove had powered window in the rear and badges that said SLT on it. The truck was also black.

After signing all papers and being told the vehicle I test drove would be the vehicle I get, they decided to give me another truck, one without the powered window, slt badges, and was not even black. I'm unsure if its an SLT Or not.

I wish there was more transparency during the sale procedure to prevent issues like this in the future.

I look at my truck now and ask myself, was I ripped off or screwed around? I had purchased it at the age of 22 I think and being young I hope I was not taken advantage of. But it sure feels that way, and I don't think it should feel that way.

Denise C.

The service received from the service department was awful. The counter person "manager" had no ppl skills and didn't know how to speak with a costumer.
Brought in a new truck for an issue, was told it was ready to be picked up. Truck was taken out of the Bay still full of tools and dash was still disabled.
He got upset brought it in to clean up and when brought out was still full of staffs person items.
Manager talked down about his worker.
Very very poor service

Charles

When i walked in i was politely greeted, everyone was helpful and friendly. Good start. Salesmen were honest and far from pushy. I certainly didn't get the impression i was going to be a number nor did i feel they were going to swindle me.
I went in knowing about certain manufacturer rebates, but apparently not all. They were forthcoming about every penny i could reasonably squeeze out of them and knowledgeable about their products . I felt good about the quick trade in assessment, again not feeling like i was being taken advantage of.
Best of all, they put me in the vehicle closest to what i was looking for, got me driving it off their lot without delays, and for what i feel was a fair deal.
Thanks Trevor, Paul, Richard and Clayton, you made what can be a stressful experience pleasant. Not having repeated phone calls and emails was a nice change from some of the other places trying to sell you their goods and services.
I'll be sure to write a follow up review on their service department, which is a dealer's real test, when it's time to bring in my new Ram.