Okanagan Lakefront Resort - Penticton, British Columbia

Diane J.

J'aurais aimé recevoir un reçu que j'ai demandé mais que je n'avais reçu

2019annemettej

Wanting to show family from Europe the delights of Penticton we booked in at this resort. What makes it a "resort" is still a mystery, as it's a motel, plain and simple. It's newly renovated, very clean (unless sun shines in on dusty furniture) and comfortable.||Our suite was well equipped, but we had to ask for additional cutlery, as we were 3 people as per our booking, but there were only 2 knives and forks. |Bedroom was nice, bathroom the same, except for hairs of multiple lengths and colours not our own in the trap in drain of bathtub. Pressure in pipes was excellent.|Fold out sofa in living room offered not quite adequate support for my generous bottom, but it was new and spotless. Air condition unit was very loud and rattling, and could not be on at night as it was right next to the sofa bed and too noisy.||One of our reasons for picking this "resort" was that it boasted Netflix, which we don't normally have and wanted to watch a show. When calling to inquire how to actually make it work, we were told to use our own log in. What they provide is the Netflix app, no more. Very limited tv to watch, but plenty of streaming services that we could use (our own) log in to watch.||Housekeeping is not provided if you stay for less than 7 nights to save water, but we did have enough towels. I would have loved a face cloth or 3, though. |Rules sheet on table asked that we clean up after ourselves and do our dishes etc for the next guests. We did, but not what I'd expect from "a resort".||The office was unmanned when we tried, but could call and speak to someone about any questions. We were sent a code to let ourselves into the suite.|All very friendly self service.

xpxo98

Our family has been coming to Okanagan Lakefront Resort for over a decade, and we’ve seen it go through quite a few changes in ownership and management. That said, this year has easily been the best experience we’ve had, and a big part of that is thanks to Zeus and Mo. Zeus went above and beyond to make sure we were taken care of from the moment we arrived, and Mo from maintenance was just as incredible, always friendly, helpful, and quick to respond. The resort itself was spotless, the service was top notch, and most importantly, Zeus and Mo made us feel truly at home.

The resort has been newly renovated and looks amazing, from the patio and BBQ area to the rooms themselves. Everything was fresh, clean, and well thought out. 10/10!

Keith J.

Cute little nostalgic 1960's hotel located across the street from Okanagan Lake. Fully remodeled.
Cute as a bug. Very comfortable place crash.
Tiny room. Complicated television setup.
No coffee maker, only a French press, which I don't know how to use.
They use a totally remote check in process, which I loved. Walking distance to Saltys.

Denean J.

We have been going to this hotel for many years, this year it was so nicely renovated the rooms are spotless and well appointed.
Not sure about booking policy of them taking half the money up front, and the cancellation policy has much to desired. Beware!!
No complaints about room other than the air conditioner was so noisy we had to sleep with ear plugs. This needs to be addressed by management. No cleaning of rooms unless stays of more than 7 days seems a bit low for service considering what a person pays these days. Maybe after 3 days should be more like it. Coffee machine was a coffee press, which is messy and we did not care for it. Electric coffee makers would be a better choice for most people. We would most likely return but if the a/c is not fixed will likely get a suite where the a/c is in another room. Will not book so far in advance, especially in September which is quiet, will book just before arriving, many rooms were not occupied.

Simon C.

Best 2 star motel we ever stayed. The new owner redecorated the entire suite like a boutique hotel! Comfortable beds (even the sofa bed is very comfortable). The washroom is clean with decent amenities. Prime location. The only reason it scored only 9 out of 10 is because the price - we paid $292 a night in late June. That's quite steep for a 2 star motel.

Shakiba K.

My family has been coming to Okanagan Lakefront Resort for nearly 20 years. Over time, we’ve seen the property go through different management and renovations, and the current team is by far the best we’ve experienced. The team, including Zues from management, Mo from maintenance, housekeeping, and reception, are all kind, attentive, accommodating, and a pleasure to be around.

The latest renovations are beautiful and have completely modernized the rooms. They’ve added several new BBQs with pizza ovens, large dining tables and seating for groups, new patio seating with fire pits and lounge chairs, and fully renovated the stairs and deck.

The location is convenient, and the rooms are clean, spacious and comfortable. Guests are offered free ice, coffee in the mornings, and a very convenient check-in and check-out system.

We absolutely love coming here and hope the current management and team are here to stay!

Brian A.

We were booking for 3 nights in Penticton this week and I chose the wrong hotel when I clicked on it. Needless to say I was truly frustrated online tring to book a hotel. So we decided it was to late to change it so we might as well just show up and see how it was.
Now let me tell you, we were shocked at how nice and well kept this place was. The rooms were in top shape. Clean, new and well kept.
The Management Staff at book in were delightful and were very appreciative that we didn't cancel. They said any thing we need or changed they would try to accommodate us.
It was a great place to stay, I'm a 4 to 5 star Hotel Traveler and
This was a Motel with Hotel feel. I will definitely be booking back here. 100ft. From the beach and great restaurants next door. Moved need to drive anywhere.
Thanks again to the 2 Check in Staff (managers i believe)
You made it worth the stay.
Cheers and see next time