Omega Tours - Toronto, Ontario

Sean Menogan

We had an absolutely amazing time touring Italy in June thanks to the great work of Michael Rizzo and Omega Tours.

We started the process in January with a scratch itinerary not quite knowing exactly what cities to visit and what attractions to see. However, with Michael's expertise we created a 13-day extravaganza which started in Venice and ended in Sorrento and the Amalfi Coast. The itinerary included the must see sites and allowed plenty of free time for my wife and I to explore on our own.

Additionally, Omega provided us with a very useful and user friendly App that had all the day to day details of our trip from hotel locations, meeting points, and other useful information that helped take the anxiety away when traveling abroad.

Our drivers and tour guides along the way were on time, personable and knowledgeable. They made us feel very welcomed and ensured we never missed a beat. Special thanks to Marco, Bruno, Sheila, Lume, Rafael, and many others.

We can't say enough good things about everyone who helped make this a fantastic trip and we would highly recommend Michael and Omega Tours if you are thinking about exploring Italy.

narafat1

Most memorable experience ever .Michael was service oriented , professional and responded to our requests promptly .
The tour operator in Turkey, Neon Tours , were nothing short of 5 stars .The tour guide Zafer Bozoglu was super knowledgeable and very pleasant . The 'Glories of Turkey" tour was jammed packed .Got to see most of the SW part of Turkey .It was pure amazing .
My only suggestion is to add a note indicating that there is a lot of walking visiting the incredible sights .Few fell behind towards the end . The highlight of the trip was the hot air balloon ride .

Julie Coleman

Our trip was wonderful. It was hectic but we experienced a good amount of Italy. There was a lot of walking which I didn’t mind. Omega tours responded quickly when contacted.

Hank Brockett

Our Signature Tour of Portugal came off without at hitch. All transfers, tours, and accommodations were above our expectations. The warm April weather was an added bonus. The tour was paced well and it was good to have a day on our own at the end. While we enjoyed visiting the big cities of Porto, Braga, Coimbra, and Lisbon, the highlights for me were our visit to the Douro Valley wine country and our tour of Cascais and Estoril.

Dave

Our group of four enjoyed an excellent two week tour of Portugal thanks to Omega Tours and Michael Rizzo. Our itinerary started in Porto in the north and ended in Lisbon with excellent tour guides throughout. Each day was a new adventure visiting historic sites, enjoying the changing scenery, wine tasting, food tours and our hotels.

Lorri Miller

Sadly we cannot recommend them...primarily due to our tour leader. He was a nice enough young man, but a very poor communicator. Ask anyone in our group and they will tell you that we were in the dark on a daily basis. We had to ask about times to meet, schedule, dinner plans - answers were vague or he would say he would tell us later. The words "don't worry" are not what you want to hear when you are trying to get specific information.

Several of the local tour guides were hard to understand - so we ended up touring most places on our own.

The hotels were hit or miss. (Naples was the absolute worst). It had a beautiful view, but it was very isolated so it was difficult to get a cab to come up the street - even walking was dangerous.

Linette Logie

Was pleasantly surprised that there were only 4 people on the Best of Portugal tour. Our guide Cristina was fabulous and was a wealth of information on everything Portugal. A great experience overall and would highly recommend.

Joyce Ex

Our family of 5 adults recently went to Italy on a 9 day trip to Venice, Rome and Sorrento(Amalfi Coast) with private tours, fast train travel, door to door drivers, and great accommodations; which was all set up by Michael Risso at Omega Tours. Michael was very responsive to my communications, very helpful with trip suggestions to make the trip better, and just overall a great travel planner! I went through the online service, Travelstride, to get to Omega Tours. I will use them again too. I was nervous at first, because I have never completely booked a vacation online without ever meeting the travel planner, but it all worked out great!

We were completely happy with everything about our trip, and will definitely reach out to Michael again when we travel to Italy! There were a couple of small issues that arose over the duration of the trip, but they were handled quickly and without further problem to us. So all was good.

Our private tour guides in Rome, Ornella; and Roberta in Pompeii, were incredible. Our Venice tour guide, Cynthia, was awesome too, she did a great job! We did a full day 8 hr tour in Rome of the Colosseum and Vatican, and I would recommend splitting that to two half days if you have the time. It was awesome, but a bit much for one day!! Also, we had a full day Amalfi Coast tour by van, with great driver Antonio, which was supposed to go to Positano, Amalfi, & Ravello, but because the traffic is so bad on the roads, there wasn't time to make it to Ravello. So, I recommend either going by boat, which we hear is faster, or allow more time if you want to see all three villages.

Again, a great trip for the memory books! Thank you MIchael Risso at Omega Tours, and all of the local operators who worked to make our trip such a success!!