Pacific Western Transportation Ltd - Calgary, Alberta

kota K.

The worst customer service on MyBusStop app. I’ve sending many emails to [email protected] for a month to try to solve an issue that i have with the app. Filled up forms as well. but no words.
You don’t care end uses. Couse your client is CBE. Money from government. Your support is the Worst ever. I can guess your other services are the same operations. You are a just money grabber.

Aman S.

Dear Whosoever ,

This is in context your poor management or operational decisions to run a bus company without even planning anything. I was on a bus from Kelowna to Kamloops which was booked at 7:45 , the bust left almost an hour late from its destination . After , barely running for 10 minutes the bust stopped near the kelowna airport and the engine broke down . The bus drive ( Poor Guy ) who mentioned he was driving the bus from vancouver , had to play a rat race with your mechanic Matt and ur operations manager sitting in Edmonton and kamloops . After one hour of wait figuring out what the problem is they decided the bus can’t run anymore . The great decision u guys came up with is that there would be a bus coming from kamloops to kelowna and the bus will take us to kamloops. It is like almost 4 more hours to wait , you guys literally feel people have nothing to do in life or what . I had my flight from Kamloops early morning , which i had to miss coz ur decision and ur planning is just a waste of management . Stop making jokes of people life’s in these times , just coz of ur decisions and management i had to be stranded on the street in Kelowna coz i had no home to go back as i checked out from my hotel here. Who’s gonna pay for all my loss at night , people in management sitting there came up with the most stupid idea of all times . Just gonna u wanna save some bucks u had to make people wait and watch ur drivers face and wait for the bus to come. I have all the videos of the stranded bus , I am just gonna wait for a few more days if i don’t my a viable solution i will literally sue u guys. Just coz of ur mismanagement i had to loose so much money and i had to sleep stranded on the street coz of your decisions. Please reach out to me at the earliest.

Regards
Aman

Rea H.

Start acting in good faith and negotiate with your Whistler transit family. You’re stubbornness as a company is harming our community. Start supporting your employees and treating them with a bit more respect. #supportourlocaldrivers

Edwuin R.

Special food.

Ziad A.

Good

Jason D. (.

Great place!

Troy O.

Vaughan G.