Royal Inn - Burlington, Ontario

C C.

Recently stayed at this motel. The location is good, the rooms are clean, the beds are comfortable and it is a quiet little motel.

There were some things however that were very frustrating. For example, yesterday was going to be quite hot. My companion and I headed out for a morning hike. We didn't want to leave the air conditioner running the entire time so we left the fan of the air conditioner on so that when we returned for lunch we could relax in the cool for a little while. It turns out that while we were gone, someone came into our room to turn the fan off and open the window. It seems like that was their primary reason for entering the room because the garbage was not emptied, the beds not made, etc.

I understand the need to save costs on hydro and such, but when you're charging $140 per room, per night, your priorities should be your guests being comfortable.

Entering a guest's room for any reason other than to clean the room is absolutely unacceptable and a violation of privacy.

Duel P.

My girlfriend and I had a great time here while visiting the area. It was quiet and the care-taker was very nice and accommodating. He allowed us to stay one extra night without any hassle, would definitely come again!!!!!

Janet L.

We stayed for 2 nights to watch the eclipse. When we were greeted at the tiniest entrance ever, the person seems like we were bothering him. He never gave us the wifi password. Our room was the tiniest one ive ever been in. The tub didnt have proper protection as not to fall in it. We were only given one towel on soap and one shampoo packet even tho we were 2 us for 2 days.the fridge didnt have a freezer in it and there is no coffee pot. There wasnt a phone in the room or even an xtra blanket. Also the amount of dirt under the bed was shocking!

Danny M.

Clean room a little on the small side but fine, great TV service and fast wifi.
The grounds are nice and clean and the room I had had been freshly updated. The owner was easy to deal with, but wanted a damage deposit, so I'm guessing problems in the past but no big deal for me.
Would stay again.
A real little hidden gem.

Olivia M.

i was trying to go home and visit my family for the long weekend but unfortunately caught covid. i cancelled nearly a week in advance and requested a refund, i explained i was a student who needs the money for that week for groceries and quarantining if im not going home. i was met with some of the worst customer service and was told that i didn’t even have a reservation there- i booked a month in advance and he completely wrote me off and hung up. there goes $120 down the drain.

Ryan D.

The room was clean, and nicely appointed for a small roadside motel. I won't go into the details of our night, but we flew into town at 4am! Our hotel had given up our reservation, and two others wouldn't answer the door. This hotel owner, groggy and confused, gave us a room at a decent rate. ||Now this is a small, family run, roadside motel, Don't expect the Ritz! Beds were comfy, room was set up nice, and the bathroom was obviously reno'd lately. There really is nothing to complain about if you need a nice, safe, comfy sleep.

Robo R.

If I could give zero stars, I would. I was there for an hour. After about an hour I saw a huge cockroach as soon as I turned the lights off. I turned the lights and within 10more minutes another cockroach was coming out of the microwave. I left immediately. Tried to contact the owner at the front door and there was as no answer. I called and he was rude and didn’t seem to care. He also denied having any issue. He also would not give me a refund. I called the next day to get my money back. He offered the deposit back and that’s it. Do not stay here, they are infested !

Stefan D.

De kamers zijn klein maar meer heb je ook niet nodig, er is een wc, bad/douche, tv, koelkast en magnetron aanwezig. Het geheel is niet al te schoon alhoewel de badkamer redelijk schoon was, waren de koelkast en de magnetron niet al te schoon. Het personeel is aardig en behulpzaam, al met al een redelijk goede optie qua prijs/kwaliteit voor een paar nachten.