Super 8 by Wyndham Castlegar BC - Castlegar, British Columbia

brigittec248

Nous avons eu une chambre donnant sur la piscine.|De fait, nous avons eu du bruit ( enfant qui hurlent) jusqu'à 10h.|D'autre part' le petit déjeuner est très mal géré.|Le personnel est absent. La nourriture n'est pas remplacée. Les couverts sales traînent.|Décevant donc pour un super 8.

San R.

We had a great stay at this hotel. The front desk staff were friendly and welcoming, making check-in smooth and pleasant. The breakfast was a highlight—plenty of options to choose from, and everything was fresh and well-stocked. The dining area was clean and tidy, which made for a comfortable start to the day.

The hotel also had several useful amenities, including a pool, hot tub, coin laundry, and an exercise room—all of which were clean and well-maintained. Overall, it was a very comfortable and convenient place to stay.

Warren B.

What a great place in the middle of Castlegar’s main strip. The room was spacious and clean and well stocked. The pool and especially the slide are fantastic. Very good continental breakfast to boot. Friendly staff and the rates are good. They have themed rooms if you want to go all out. Thanks for a wonderful stay. Don’t forget to do the sculpture walk while in Castlegar.

Geoff C.

The draw of this Super 8 is the giant waterslide. But it was out of order (for some time) when we were there. The pool was far too cold for what it should be. (I have recently been in mountain lakes warmer than that water.) The rest is standard Super 8 level quality (not much), building (needing a lot of work). Our room had a broken AC and was running without stopping making it very cold. There was a giant stack of AC units in the lobby, perhaps waiting to be installed for situations like that. Thankfully, the staff were responsive, helpful and moved us to a new room.

William T.

Upon arrival, we were 90 minutes or so early, asked if we could check in early so all our food in our cooler could go in the fridge in the room, as it was over 30C outside. The desk agent said if we checked in before 3pm we would be charged an extra day. We went for our hike in Syringa and checked in at 4:45 PM with our cooler of spoiled food.
Got up to our room on 3rd floor, as soon as we opened the door, we smelled mold. Clerk gave us a key to another room and "upgraded" us to a "King Suite". Smelled better. I sat in the business swivel chair - it was broken, folded to the right and dumped me on the floor. Not impressed. They brought up a basic chair and left the broken one in the room too. There is a second old fridge plugged in where the kitchen table should be, because the built in fridge is broken. My 10yr old Son went to take a shower before going to the pool - bathtub drain is plugged - tub won't drain. Complimentary breakfast area - barely enough dishes, disorganized, not very clean.
Pool area - again, very worn out, rust stains everywhere, water slide out of service, spa jets not operational, so just a big warm tub. Pool was VERY cold, so heating off?
Our whole experience at this property is that they seem to barely be keeping it running, Jerry rig everything, and apologise a lot.
Won't be coming back.

Patricia L.

Water slide not working" main reason of booking with them for the kids" pool was cold, had to request hottub be turned on....high smell of chlorine and lots of foam. There were bugs throughout the pool area. No towels near the pool you had to ask at the front desk.

Room was fine. 2 ot of the 3 vending machines out of order.

Breakfast....watered down waffle mix also had sour tastes. Orange juice was watery, muffins were cut in half, cereal dispenser broke while I was using it and the did nothing.

Overall cutting costs trying to stretch everything. So not recommended

hunter D.

The front desk service was good, but there was many things I wasn't impressed with. The rooms and bathrooms didnt look anything like the photos they have online and were very much outdated and in disrepair. The bed sheets were covered in hair and stains. The bathroom supplies were definitely used and not replaced. The utensils in the drawers had food leftover on them.
Hardly any hot water during showers and the pool heater and slide was broken aswell. Ive stayed in castlegar at other hotels/motels and I recommend them all except here. Directly across the street the Surestay had really good updated rooms.

Roy F.

Room would have had a lot better rating except for the bathroom cleanliness.
Appeared to be mold spots in the corner of the wall above the bathtub. The smoke detector was not fastened correctly to the ceiling.
Except for that the room was fine.