Surestay Hotel by Best Western Castlegar - Castlegar, British Columbia

Jenn M.

Convient free breakfast.wifi

bonir571

This was my second stay at ShareStay Hotel (motel) in Castlegar—my first was in 2023 in one of the rooms at the back with a compact shower. This time, I stayed in a similar ground-level room at the back (#128). The room was basic but clean, and the bed was very comfortable.||The staff were friendly and helpful, and having parking right outside the room was convenient. I appreciated the in-room coffee, which was surprisingly good. The only drawback was the armchair and footstool, which were noticeably stained. Aside from that, the room was well maintained.||The complimentary breakfast was fine for a quick bite in the morning, though it might feel repetitive over a longer stay. Overall, ShareStay is a solid, no-frills option if you’re looking for a clean and convenient place to stay in Castlegar for a night or two.

Brit

Room was okay. Remodeling with furniture that's chipped and the old toliet was stained gross. No elevator but some creaky steep stairs. Bathroom fan sounded like a helicopter. Looks like a nice breakfast area but it's from 6 to 10 so 🤷 missed it. Nicest thing about the place is the seating area in the lobby. There's a creepy red plastic chair behind the building facing it so someone can sit in it and watch the building. Said 2 queens but they were absolutely just doubles. Had some drunk guys yelling at us when we crossed the street for ice cream so the area is not great. Staff were nice enough.

Abigail A.

Im very disappointed with the level of cleanliness during our recent stay at the hotel from June 12 to June 16, 2025. Despite staying for three nights, housekeeping never made the beds or took out the trash even once. This lack of basic service is unacceptable and not what we expected.

We hope the hotel takes this feedback seriously and improves its housekeeping standards for future guests.

samara

Pretty good room and was decently clean. I also love that it’s right next to a restaurant and they even include the menus for the restaurant inside the rooms. They also have a free breakfast which is pretty decent. I did get bitten by a brown recluse spider while I was sleeping and had to go to the hospital. Decent hotel and convenient but please clean the rooms more thoroughly.

Tamara K. (. K. C.

My room was clean and bright and had everything I needed. It was fully booked when I checked in but they were very kind to enable me to check in early. When my flight was cancelled they allowed me to check out late. When my taxi was late, the hotel manager offered to drive me to the airport in Trail - a 30 minute drive away - and refused to take my tip! The service was fabulous, the room clean and comfy and it's located near restaurants and other amenities. Breakfast was lovely and the coffee/tea was ready in the lobby all day. Thank you to everyone at the Castlegar SureStay!

Sam R.

Not high class luxury, but it's not trying to be. A very dependable, comfy stay. My only issue with the room is that the shower was too small, I'm not massive but I kept hitting the walls trying to turn around

Can T. K.

I recently stayed at this hotel and really enjoyed my time there. Everything was super clean and well taken care of. After the recent renovation, the place looks even better. And I have to say, the breakfast was absolutely delicious! I'd definitely come back.
Special thanks to the General Manager Mr. Ege Senay for his kindness and hospitality. It truly made a difference!