TRAVEL WORLD - Calgary, Alberta

Narinder P.

We got help from the agent Chhavi Kumra for our family trip and she was extremely helpful. She genuinely cared about providing us with the best price and fast service. I would recommend consulting with her if you need help with any trips

Mehak 2.

I visited the place yesterday and was guided by chhavi, she was really helpful. Her experience and knowledge makes your work easier . Do visit.

Shahin H.

Neetu was amazing! She found us the flights that we wanted right away and booked it for us. No hassle- definitely would recommend Travel World for all your travel needs. I would absolutely use them again!

Singh D.

I recently had a very disappointing experience with Travel World when booking a flight for my wife to travel urgently to India due to the passing of my father-in-law. The flight itinerary was from Calgary to London, London to Delhi, and Delhi to Amritsar. Unfortunately, the London flight was delayed, which caused my wife to miss her connecting flight from Delhi to Amritsar. The airline changed her ticket to a later flight, but given the urgency of our situation for attending the last rituals, we needed an earlier flight.

I tried contacting Travel World immediately to help resolve the issue and arrange an earlier flight from Delhi to Amritsar. However, despite numerous attempts, they did not answer any of my calls. Before booking, they were very responsive and answered my calls promptly, addressing all my queries. But once the booking was made, it felt like I was completely ignored. I even tried reaching out via their WhatsApp number, leaving voice notes which were read but never responded to. Instead, I was told that I should call their direct line because 6-7 people were supposedly there to answer calls on that number. Despite following their instructions, there was no response.

After a week of back-and-forth and unanswered calls, they asked me to call again to reinstate the ticket. Since I had to urgently book another ticket from Delhi to Amritsar on my own, I was informed that I could apply for a refund for the missed flight. I called them yesterday, providing all necessary details, and was told I would receive a callback within 10 minutes. It has now been more than 30 hours, and no one has contacted me. Today, I called again and was put on hold for 45 minutes with no answer.

I am extremely frustrated with the lack of communication and support from Travel World after the booking was made. It feels like they care only until they get your money and completely disregard you afterward. This experience has been not only stressful but also deeply disappointing during an already difficult time. I expected much better service, especially during emergencies. I would not recommend Travel World to anyone looking for reliable and responsive service. Customer service is crucial, especially in the travel industry, and Travel World falls severely short in this regard.

John Y.

I wish I could give them less than one start. Very untrustworthy and unprofessional. They constantly bother people but fail to respond to messages or calls. Poor communication and reliability make working with them frustrating and disappointing.

Bonita P.

Thank you Chhavi for your assistance and professionalism in securing my Visa for India so quickly.
Bonita Pitre

Anand M.

I am really impressed with service provided by Chhavi Kumra and Dheeraj Nangia. I will recommend everyone to try Travel World for their next vacation.

kiranpreet K.

Great dealing. Best services. They provide details information which gives customer confidence to travel without any fear.