Voyages Symone Brouty - Québec

Pierre C.

En Juin dernier,nous avons fait l'Europe de l'Est 24 jours de pur émerveillement,nous sommes revenus enchantés.Le circuit est bien pensé, les hôtels situés à proximité des centres villes nous permettaient dans nos temps libres d'explorer à notre guise.Les qualités de notre guide tchèque,étaient remarquables,prévenant et compétence de haut niveau . Pour toutes ces raisons, nous sommes très satisfaits de notre choix et recommandons cette agence.

marcelle G. M. G.

Agence qui offre une gamme de voyages intéressante et ce de façon très professionnelle.Personnel qui m'apparaît être dédié à sa clientèle.

Danielle B.

2 voyages fantastiques avec cette agence. On la recommande fortement.

M L.

Propriétaire hautaine. Allez voir ailleurs, il se fait mieux!

Jonathan T.

Vraiment détestable comme service!!! À éviter à tout prix!!!!

maurice G.

Des professionnels

Corina T.

Extremely rude employees, absolutely no customer service whatsoever. I called to inquire about trip details in an emergency situation while my mother was traveling with them and the owner hung up on me twice, after yelling at me for 10 minutes. She was absolutely clueless but yet extremely rude; never listened to my questions, just yelling at me that they are a great company and they know what they are doing.

After you have booked and paid for the entire trip, they also ask for a few hundred dollars of tip BEFORE the trip begins. Apparently this money is for "the tips for the guides", but it's very suspicious. You don't have a choice to pay it, otherwise you can't leave. And you never know where the money goes.

My mother just returned from a trip with them and said everyone was very unsatisfied with how the trip was organized and how they were treated. Some of them tried to make some recommendations to change a few things and were yelled at by the guide, the owner's daughter.

Really don't recommend. Stay away.

Katia G.

Very Rude women!!!!