Westwood Inn Hotel & Indoor - Swan River, Manitoba

Evan W.

The first room I was assigned hadn't been cleaned and smelled of cigarettes. My second room was fine. They use brown towels, which is odd, feels unclean, and hides imperfections. For instance, as I dried myself a long black hair (not mine) came off the brown towel and stuck to my body, which felt gross. Service was good however and restaurant had good food at fair prices.

Shaun P.

I gave this hotel a decent rating for service because everyone was really pleasant.
HOWEVER. There were stain on my colleague and my sheets, the bedding did not feel clean.

I woke up with an eye infection in both my eyes. I am currently on antibiotics to clear it up. I haven’t had an eye infection since I was a kid. I was told they change the bedding every night, HOWEVER, our beds were just made, the bedding was not changed. The same stains were on our comforters.

I really hope they change the bedding after I left because whoever uses that pillow will get the same eye infection that it gave me.

Neverwannaleave

We never stayed at the hotel only rating the bar and Celly’s lounge service.
Service very slow in the bar so went to the lounge. I wish I knew the server’s name because she was wonderful! The food we received from the restaurant (Northern Lights Eatery) was very good.
Seems that the lounge is the place to go for a drink and a meal.

Patrick D.

My family’s stay at the Westwood was pleasant considering it was for a funeral. Rooms are dated but good, and clean. The restaurant staff were great, and the food came out quickly considering we were a large group. The service from hotel staff was excellent, bar one employee. The mess ups she caused from her front desk position was the reason for multiple visits to fix my credit card charges.
Once different staff was involved, they dealt with it quickly and professionally. I truly feel for them, since their days must revolve around dealing with her mistakes. They do it with grace so it’s appreciated. I would give 5 stars for service if she hadn’t been involved in any capacity.

M R.

Good hotel experience.
( Also Has a pool) Rooms are comfortable and clean. Pleased with service as I had a problem with a room (207) having a loud broken AC that I couldn't sleep because of and front desk switched rooms without any fuss. And I was able to enjoy my sleep thankfully.

Michael P.

If you're wanting to carve powder in on of the most scenic trails in MB you should stay here. Affordable, great staff, great food. Sled right from parking lot to Paradise!

viraj S.

Omg what a horrible service by one girl at 11:45 pm at 20th march. Please don’t hire people who don’t know how to talk with people. She is such a rude lady. Same on you to provide this bad service

Lauren B.

Really enjoyed my one night stay here. Staff were very friendly. Room had everything it needed. The pool, waterslide, and hot tub were definitely a high point (the nicest pool I've ever seen in a hotel). I really liked that I had a poolside room and could walk directly from my room to the pool. I definitely recommend getting a poolside room if you can. I will for sure be staying here again if I'm ever back in Swan River.