YMCA du Nord de l’Ontario - Sudbury, Ontario

Dax A.

Bring back the bathing suit spinners in the changerooms. Repair the jets in the warm pool. Fix the shower heads that spray every which way.
At least they were quick fixing the broken clock in the pool 🤷‍♀️

Derek G.

So the ymca opens at 530 am . And at 10 am stairs we're still covered in snow. I slipped down the stairs hurt my neck and my back . Now I'm sitting at the hospital all day. Hurt in pain . Those stairs should have been shoveled before it opened in the morning . 5 hours to shovel and make it safe . Yet nothing done .

Miaomiao B.

If you want to waste your money and have a bad experience, this is the place for you. From day one, I couldn't register for any classes, and the staff gave me an email address but no one ever responded. There are 8-9 year old boys entering the women's locker room freely. The staff are rude, they broke my lock and took my belongings without informing me, and I had no idea that leaving items in the locker overnight was not allowed. The way they handled the situation was aggressive. The staff shouted at me with no manners or decency, and there was no apology at all. Kids are playing, fighting, and hitting me with balls in the swimming pool lanes. When I reported it to the staff, they said it was allowed. The management is extremely poor. Ironically, the staff member was later hit in the head by a ball thrown by a child. What a joke🤣. I've emailed my complaints and received no response, the staff just ignore and pretend not to hear. This place is a waste of money, and they don’t even offer student discounts.

C C.

My son, who never been on the waterside wanted to go.

I got a current copy of the schedule which said Friday from 6-630 the slide would be open. At 605pm I asked when it would be opened, which I was told 630. At 630 it was opened for 15 minutes and shut down.

What a joke! For the $20 I spent for us to swim, that is how the pool operates?!

When I told the manager how disappointed my son was, all she (Sarah) could be was sputter platitudes.

This place is known to be struggling, and the way they run the pool, I never plan to attend again. YMCA, has lost another customer.

Gina S.

My daughter near drowned. They don't watch the kids. After posting what happened on social media, I have had responses of their own children not being watched and having near drowning experiences at the YMCA in sudbury. The managers gaslighted me saying she slipped when clearly she didn't slip and she jumped when the instructor told them to jump into water that was deep after clearly saying she can't go into water that is over her shoulders and she doesn't know how to put her head under water. This swim instructor was more interested in getting attention to her ass because her bathing suit was up her rear end and she was starting at a male instructor rather than her own tots. She shouldn't be working there.
The fault of the instructor could have costed my daughters life. I asked for the incident report and they won't give it to me.

YMCA don't bother to write asking me to connect when I've clearly connected. Im writing my review to warn others that there is a possibility of their child drowning or near drowning. This instructor s
houldn't be working there anymore. There needs to be instructors that will watch the children. A few seconds can have a child drown and cost their life.

If anyone else has had the same experience at the YMCA please comment here. Id like to connect with you.

Eric V. M.

Do not enrol your kids in any activities. They just kicked my special needs daughter out of swimming lessons for not staying still in the pool. Absolutely ridiculous

Laura I. C.

Excelente instalaciones, podemos aqui pasar un tarde o mañana divertida, nadar en la piscina usar, la zona de ejercicios, y area de baloncesto, tenis, mesa de billar y otros, el area de piscina siempre esta muy limpia.

Manos E.

One star out of 5 concerns the organizational and communication part of pickleball.